Italian Speaking Customer Service Agent For Imperial

Mercier Consultancy Group; United States; A distancia; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual 13th and 14th salaries

Fully paid relocation package

Fully paid training

Health insurance coverage

Monthly performance bonus

Career path in Greece

Descripción de la vacante

Imperial Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for an exciting opportunity in Greece. You will handle premium consumer electronics inquiries across phone, email and live chat, providing high-quality support and ensuring customer satisfaction.

Role includes full relocation, training, health insurance, a monthly salary with 13th and 14th salaries, and a clear career path in a vibrant Mediterranean environment.

Formación

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Experience in a customer-facing role, preferably in tech or consumer electronics.
• Strong digital literacy and ability to navigate multiple software platforms.
• Excellent communication skills and passion for technology and customer care.
• Willingness to relocate and thrive in an international environment.

Responsabilidades

• Provide high-quality technical and general assistance to customers regarding premium consumer electronics products.
• Manage inquiries via phone, email, and live chat to ensure total customer satisfaction.
• Troubleshoot common issues related to device hardware, software updates, and product features.
• Maintain detailed records of customer interactions within the CRM system to improve service delivery.
• Educate clients on the latest product launches and features within the consumer electronics sector.
• Escalate complex technical faults to the appropriate internal departments, ensuring efficient follow-up.
• Foster brand loyalty by delivering a professional, empathetic, and knowledgeable support experience.

Conocimientos

Italian language

Digital literacy

Communication skills

Customer care

Willingness to relocate

Descripción del empleo

Описание:

Italian Speaking Customer Service Agent For Imperial Mercier Consultancy Group is a premier European recruitment and BPO consultancy, dedicated to bridging the gap between top-tier global talent and industry-leading organizations. We specialize in sourcing exceptional professionals for high-growth roles, ensuring a seamless career transition for our candidates while delivering excellence to our international partners. We are currently looking for a motivated professional to join our team for the Italian Speaking Customer Service Agent For Imperial position in Greece. This is a unique opportunity to represent a prestigious brand in the consumer electronics industry, providing world‑class support while enjoying a Mediterranean lifestyle. If you are seeking Italian-speaking jobs that offer career progression and stability, this role is your perfect match.

Задачи:

• Provide high-quality technical and general assistance to customers regarding premium consumer electronics products.
• Manage inquiries via phone, email, and live chat to ensure total customer satisfaction.
• Troubleshoot common issues related to device hardware, software updates, and product features.
• Maintain detailed records of customer interactions within the CRM system to improve service delivery.
• Educate clients on the latest product launches and features within the consumer electronics sector.
• Escalate complex technical faults to the appropriate internal departments, ensuring efficient follow-up.
• Foster brand loyalty by delivering a professional, empathetic, and knowledgeable support experience.

Требования:

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Previous experience in a customer-facing role, preferably within the technology or consumer electronics market.
• Strong digital literacy and the ability to navigate multiple software platforms simultaneously.
• Excellent communication skills and a passion for technology and customer care.
• Willingness to relocate and thrive in a new international environment.

Условия:

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus for high achievement.
• An exciting career path among the best Italian-speaking jobs in Greece.
• And Much More... Life in Greece Securing one of our jobs in Greece means more than just a new career; it is an invitation to embrace a vibrant culture, legendary history, and the stunning sunshine of the Mediterranean.

As an Italian Speaking Customer Service Agent For Imperial position in Greece, you will find yourself surrounded by beautiful landscapes and a welcoming local community that makes every day feel like a retreat. Beyond the professional benefits, the quality of life in Greece is truly unmatched, offering world‑class cuisine, endless blue waters, and a relaxed, social lifestyle. We facilitate a smooth move, ensuring your transition to life in Greece is stress-free and rewarding. Join our team and experience why living and working in Greece is the top choice for thousands of international professionals today.