German-Speaking Customer Service Agent For Imperial - Work from Home In Greece

Employers from Greece; United States; Remote; USD 25,000 - 38,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Mercier Consultancy in Greece is seeking a German-speaking Customer Service Agent to support Imperial's customers. The role is fully remote from Greece with relocation assistance and a strong focus on delivering outstanding support.

You will handle inquiries by phone, email and live chat, resolve issues in German and English, document interactions, and collaborate with cross‑border colleagues to ensure quick, accurate resolutions.

Qualifications

• You must have a C1/C2 level of German, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your CV and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Greece, or willing to relocate. We offer a relocation package for successful candidates living abroad.

Responsibilities

• Respond to customer enquiries via telephone, email, and live chats.
• Provide German-speaking support for Imperial's customers, ensuring clear and accurate information.

Skills

German (C1/C2)

English (fluent)

Customer service

Job description

at Mercier Consultancy

Location: Greece (Relocation Opportunity Available)
Job Type: Full-Time (40 hours per week)

We are looking for a German-Speaking Customer Service Agent to support customers on behalf of Imperial. Based remotely in Greece, you'll be responsible for answering customer enquiries via telephone, email, and live online chats.

Why Choose Greece?

Living and working in Greece offers the chance to enjoy an exceptional quality of life while advancing your career in an international environment. With its Mediterranean climate, beautiful coastline, rich history and world-famous cuisine, Greece is an ideal destination for those looking to combine work with an enviable lifestyle.

Whether you choose to live in the vibrant capital of Athens or another part of the country, you'll have the opportunity to explore picturesque islands, ancient landmarks and lively local communities in your spare time. The cost of living is often lower than in many other European countries, allowing you to make the most of your earnings while enjoying everything Greece has to offer.

You'll also become part of a welcoming workplace where you'll work alongside colleagues from across Europe and beyond. It's a fantastic opportunity to gain valuable international experience, develop professionally and enjoy a healthy work-life balance in one of Europe's most desirable destinations.

Requirements

• You must have a C1/C2 level of German, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Greece, or willing to relocate. We offer a relocation package for successful candidates living abroad.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• And More...