ITAD Technician

Pedalpoint Evterra Recycling, LLC; Sterling (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Pedalpoint Evterra Recycling, LLC is seeking an ITAD Technician to test, diagnose, repair and securely sanitize IT assets for resale, redeployment, recycling or destruction. The role supports data destruction compliance and efficient processing across desktops, laptops, servers, networking gear and mobile devices.

Three levels exist based on expertise, productivity, quality and leadership potential. The position emphasizes safe handling, documentation, and adherence to chain-of-custody

Qualifications

• Level I requires a high school diploma with 0–1 years IT support/ electronics experience preferred.
• Level II requires a high school diploma with 2–4 years ITAD/IT support or related experience.
• Level III requires a high school diploma with 4+ years ITAD/repair experience and process knowledge.

Responsibilities

• Test and evaluate IT assets for functionality.
• Perform data wiping/sanitization per standards.
• Diagnose hardware issues and determine disposition.
• Install/configure/image operating systems and software as needed.
• Process assets per workflows and customer requirements.
• Maintain accurate asset tracking and documentation.
• Follow chain-of-custody/data security procedures.
• Meet productivity/quality/turnaround targets.
• Maintain organized, compliant workstations.
• Adhere to EH&S standards.
• Escalate technical/operational issues appropriately.
• Support inventory control and asset reconciliation.

Skills

Testing IT assets

Data sanitization

Hardware diagnosis

OS imaging

Asset tracking

Data security

Education

High School Diploma

High School diploma (II level)

High School Diploma (III level)

Job description

• Base Pay $20.19 - $25.96 / Hour
• Job Category ITAD
• Employee Type FT-Non-Exempt

Contact information

• Phone [phone]

Description

The ITAD Technician is responsible for the testing, diagnosis, repair, data sanitization, imaging, configuration, and processing of IT assets within the IT Asset Disposition (ITAD) operation. This role supports secure asset handling, operational efficiency, customer service requirements, data destruction compliance, and product recovery initiatives. Technicians may process desktops, laptops, servers, networking equipment, mobile devices, and other electronic assets for resale, redeployment, recycling, or destruction.

This position has three levels based on technical expertise, productivity, quality, independence, troubleshooting ability, and leadership contribution.

Duties/Responsibilities:

• Perform testing and functional evaluation of IT assets
• Execute data wiping and sanitization procedures according to company and client standards
• Diagnose hardware issues and determine disposition status
• Install, configure, or image operating systems and software as required
• Process assets according to operational workflows and customer requirements
• Maintain accurate asset tracking and documentation
• Follow chain-of-custody and data security procedures
• Meet productivity, quality, and turnaround expectations
• Maintain organized and compliant workstations
• Adhere to environmental, health, and safety standards
• Escalate technical or operational issues appropriately
• Support inventory control and asset reconciliation processes

Education and Experience:

• Level 1: High School Diploma and at 0-1 years of IT technical support, warehouse technology, or electronics experience preferred
• Level II: High School diploma and at least 2-4 years of ITAD, IT Support, repair, refurbishment, or technical operations
• Level III: High School Diploma and at least 4+ years of ITAD, Computer repair experience and strong knowledge of processes

Physical Requirements:

• Must have physical strength, balance, hand-eye coordination, and stamina necessary to complete jobs in various areas.
• Must be able to lift and carry up to 50 pounds and push and/or pull 50-pound loads at a time.
• Must be able to stand, walk, bend, and lift for extended periods.
• Ability to work in a warehouse environment (dust, noise, temperature changes).
• Ability to work at computer stations and testing benches for extended periods of time
• Ability to use hands and fingers for repetitive tasks, including handling small electronic components and tools.