IT Warehouse Operations Lead

Amazon; Renton (WA); Sur place; USD 114 000 - 160 000; Plein temps

Résumé du poste

Amazon in Renton, WA, seeks an Operations Manager to lead a team handling warehouse operations for IT assets, owning safety, quality, productivity, and attendance metrics while driving data-driven improvements. You will coordinate with IT Support, InfoSec, Facilities, and Program Management to meet business objectives, develop standard work, and ensure on-time delivery.

The role requires end-to-end ownership and flexibility for nights and weekends.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience.
• Experience managing teams, or experience in logistics.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience with IT asset management, inventory control, or supply chain operations.
• Familiarity with ServiceNow or similar inventory/workflow management systems.
• Demonstrated ability to build and document scalable operational processes.

Responsabilités

• Directly manage, mentor, and develop a team handling warehouse operations.
• Own safety, quality, productivity, and attendance metrics; drive improvements through data-driven decisions.
• Manage receiving, storage, and inventory control of IT assets and peripherals.
• Oversee picking, kitting, and preparation of IT assets for configuration and deployment.
• Drive restocking of IT inventory locations, vending machines, and supply stores.
• Ensure proper handling of returned IT assets in accordance with compute reuse, reverse logistics, and disposal processes.
• Manage preparation and packaging of IT assets for transportation in line with IT and InfoSec policies.
• Coordinate removal and recovery of IT assets from campus locations as required.
• Support new hire equipment preparation and campus IT support staff at new hire orientation.
• Identify and implement process improvements; build SOPs and standard work to reduce variability.
• Partner with cross-functional teams (IT Support, InfoSec, Facilities, Program Management) to meet business objectives.
• Must be flexible for schedule (able to work nights and/or weekends as needed) and able to stand/walk for 8-10 hours at a time.

Connaissances

People management

Performance metrics

Lean techniques

Flexibility

Formation

Bachelor's degree or 2+ years Amazon experience

Outils

ServiceNow

Inventory management systems

Description du poste

Amazon in Renton, WA, seeks an Operations Manager to lead a team handling warehouse operations for IT assets, owning safety, quality, productivity, and attendance metrics while driving data-driven improvements. You will coordinate with IT Support, InfoSec, Facilities, and Program Management to meet business objectives, develop standard work, and ensure on-time delivery.

The role requires end-to-end ownership and flexibility for nights and weekends.