IT UX & Tech Communications Intern: Create Impactful Guides

Allparts, Inc.; Pennsylvania; On-site; USD 28,000 - 40,000; Full time

Job summary

Dorman Products is seeking an IT User Experience and Technology Communications Intern to craft adoption materials, training content, and how-to guides for workplace tech. You'll develop documentation for Microsoft Teams Rooms, conferencing, devices, and collaboration tools, while supporting onboarding and internal communications.

The role emphasizes strong communication, tech curiosity, and the ability to explain complex concepts simply.

Qualifications

• Strong written and verbal communication skills.
• Interest in technology and user experience.
• Ability to explain technical concepts in a simple, user-friendly manner.
• Creative and detail-oriented with strong organizational skills.
• Comfortable working with both technical and non-technical audiences.
• Strong interpersonal and collaboration skills.
• Self-motivated with a willingness to learn new technologies.
• Experience creating presentations, videos, graphics, or communication materials is a plus.
• Familiarity with Microsoft 365 applications preferred.

Responsibilities

• Create technology adoption materials, quick-start guides, FAQs, videos, and training content.
• Develop "How To" documentation for conference room technologies, Teams Rooms, desk phones, printing, wireless connectivity, and collaboration tools.
• Support creation of digital signage, intranet content, newsletters, and awareness campaigns.
• Help build onboarding materials for new contributors joining the office.
• Participate in user testing and feedback collection to improve workplace technology experiences.
• Conduct surveys and gather contributor feedback regarding technology usability and satisfaction.
• Assist with conference room readiness reviews and technology demonstrations.
• Partner with IT support teams to identify recurring user questions and develop self-service resources.
• Create engaging content using PowerPoint, SharePoint, Teams, and Microsoft 365 tools.
• Assist in planning and supporting open house events, technology showcases, and contributor training sessions.
• Support the development of technology standards, documentation, and knowledge management content.
• Serve as a contributor advocate by helping identify opportunities to improve the overall workplace technology experience.

Skills

Communication skills

Tech interest

Explain concepts clearly

Creativity and detail-orientation

Interpersonal skills

Collaboration

Self-motivated to learn

Presentation/video/content creation

Microsoft 365 familiarity

Education

Bachelor's degree in Information Technology, Computer Science, Communications, UX, Marketing or related field

Tools

Microsoft 365

Job description

Dorman Products is seeking an IT User Experience and Technology Communications Intern to craft adoption materials, training content, and how-to guides for workplace tech. You'll develop documentation for Microsoft Teams Rooms, conferencing, devices, and collaboration tools, while supporting onboarding and internal communications.

The role emphasizes strong communication, tech curiosity, and the ability to explain complex concepts simply.