Tech Communications & UX Intern

Allparts, Inc.; Colmar (PA); On-site; USD 23,000 - 32,000; Full time

Job summary

Dorman Products is seeking an IT User Experience and Technology Communications Intern to develop training materials, how-to guides, and campaigns that help contributors use workplace tech.

Based at the US base, you will gain hands-on experience with Microsoft 365, Teams, and intranet content, collaborating with IT teams to enhance the technology experience. The base pay is $25/hr and compensation reflects factors like knowledge and location.

Qualifications

• Strong written and verbal communication skills.
• Interest in technology and user experience.
• Ability to explain technical concepts in simple terms.
• Creative and detail-oriented with strong organizational skills.
• Comfortable with both technical and non-technical audiences.
• Strong interpersonal and collaboration skills.
• Self-motivated with a willingness to learn new technologies.
• Experience creating presentations, videos, graphics, or communication materials is a plus.
• Familiarity with Microsoft 365 applications preferred.

Responsibilities

• Create technology adoption materials, quick-start guides, FAQs, videos, and training content.
• Develop 'How To' documentation for conference room technologies, Teams Rooms, desk phones, printing and scanning services, wireless connectivity, and collaboration tools.
• Support creation of digital signage, intranet content, newsletters, and awareness campaigns.
• Help build onboarding materials for new contributors joining the office.
• Participate in user testing and feedback collection to improve workplace technology experiences.
• Conduct surveys and gather contributor feedback regarding technology usability and satisfaction.
• Assist with conference room readiness reviews and technology demonstrations.
• Partner with IT support teams to identify recurring user questions and develop self-service resources.
• Create engaging content using PowerPoint, SharePoint, Teams, and Microsoft 365 tools.
• Assist in planning and supporting open house events, technology showcases, and contributor training sessions.
• Support the development of technology standards, documentation, and knowledge management content.
• Serve as a contributor advocate by helping identify opportunities to improve the overall workplace technology experience.

Skills

Communication skills

UX interest

Explain concepts

Organizational skills

Collaboration

Self-motivated learner

Presentation creation

MS 365 familiarity

Education

Bachelor's degree in IT/CS/UX/Comm/Business

Tools

Microsoft 365

Job description

Dorman Products is seeking an IT User Experience and Technology Communications Intern to develop training materials, how-to guides, and campaigns that help contributors use workplace tech.

Based at the US base, you will gain hands-on experience with Microsoft 365, Teams, and intranet content, collaborating with IT teams to enhance the technology experience. The base pay is $25/hr and compensation reflects factors like knowledge and location.