Intern - IT/IS/MIS

The Manitowoc Company; Shady Grove (PA); On-site; USD 21,000 - 34,000; Full time

Job summary

The Manitowoc Company offers an Information Systems internship in Shady Grove, PA, delivering hands-on exposure to Infrastructure Operations, Digital Workplace, ERP, and data analytics within a global manufacturing environment.

You will assist with documentation, data analysis, ERP testing, and user adoption while collaborating with IS professionals and business stakeholders to deliver measurable project outcomes.

Qualifications

• Currently enrolled in an accredited college/university pursuing a bachelor’s degree in IT, IS, CS, data analytics, cybersecurity, business or related field.
• Strong analytical, problem-solving, organizational, and attention-to-detail skills.
• Effective written and verbal communication, with ability to document work and present findings.

Responsibilities

• Support the Information Systems team with documentation, process mapping, technology research, and continuous improvement activities.
• Assist data analysis, reporting, and development of actionable insights for technical and business teams.
• Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities.
• Help develop user guides, training materials, and resources that support effective use of enterprise technologies.
• Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications.

Skills

Analytical thinking

Problem solving

Communication skills

Documentation

Collaboration

Education

Bachelor's degree in Information Technology / Information Systems / Computer Science / Data Analytics / Cybersecurity / Business

Tools

Microsoft Office

Job description

THE DAY TO DAY:Support the Information Systems team with operational activities, technology initiatives, and project-based assignments while gaining broad exposure to how enterprise technology enables a global manufacturing organization. This internship provides hands‑on experience across Infrastructure Operations, Digital Workplace, ERP, Enterprise Applications, data analytics, automation, and digital transformation.

• Assist with documentation, process mapping, technology research, and continuous improvement activities.
• Support data analysis, reporting, and the development of actionable insights for technical and business teams.
• Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities.
• Help develop user guides, training materials, and other resources that support effective use of enterprise technologies.
• Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications.
• Explore workflow automation, artificial intelligence enablement, and other opportunities to improve efficiency and the employee experience.
• Participate in team meetings and collaborate with Information Systems professionals and business stakeholders.
• Contribute to assigned projects and present recommendations or deliverables at the conclusion of the internship.
• Complete other Information Systems projects and duties based on business needs.

Job Description

THE DAY TO DAY:Support the Information Systems team with operational activities, technology initiatives, and project-based assignments while gaining broad exposure to how enterprise technology enables a global manufacturing organization. This internship provides hands‑on experience across Infrastructure Operations, Digital Workplace, ERP, Enterprise Applications, data analytics, automation, and digital transformation.

• Assist with documentation, process mapping, technology research, and continuous improvement activities.
• Support data analysis, reporting, and the development of actionable insights for technical and business teams.
• Participate in application and ERP testing, issue documentation, process improvement, and user adoption activities.
• Help develop user guides, training materials, and other resources that support effective use of enterprise technologies.
• Assist with user support and operational work involving Microsoft 365, collaboration platforms, infrastructure, and enterprise applications.
• Explore workflow automation, artificial intelligence enablement, and other opportunities to improve efficiency and the employee experience.
• Participate in team meetings and collaborate with Information Systems professionals and business stakeholders.
• Contribute to assigned projects and present recommendations or deliverables at the conclusion of the internship.
• Complete other Information Systems projects and duties based on business needs.

In This Internship You Will Gain Experience With

• Enterprise technology operations and professional IT support practices
• Infrastructure modernization and technology governance
• Microsoft 365, collaboration tools, and digital workplace solutions
• ERP systems, enterprise applications, and business process improvement
• Data analytics, reporting, workflow automation, and artificial intelligence opportunities
• Application testing, documentation, training, and user adoption
• Analytical thinking, technical problem-solving, and continuous improvement
• Cross-functional communication, collaboration, and presentation skills

You Will Be Exposed To

• A professional office and global manufacturing business environment
• The role of Information Systems in business operations, employee productivity, and customer engagement
• Enterprise-wide digital transformation and technology improvement initiatives
• Collaboration with technical teams, business stakeholders, and experienced mentors
• Project-based work that delivers measurable value to the organization

Qualifications

• Must be enrolled at an accredited college or university pursuing a bachelor’s degree in Information Technology, Information Systems, Computer Science, Data Analytics, Cybersecurity, Business, or a related field.
• Basic understanding of information technology concepts through completed coursework, projects, or relevant experience.
• Proficiency with Microsoft Office and an interest in enterprise technologies, applications, data, automation, or digital transformation.
• Strong analytical, problem-solving, organizational, and attention-to-detail skills.
• Effective written and verbal communication skills, including the ability to document work and present findings.
• Ability to learn new technologies, manage assigned priorities, and work both independently and collaboratively.
• Ability to maintain confidentiality and exercise sound judgment when working with business and technology information.
• Prior technical work experience is not required; curiosity, initiative, and a willingness to learn are essential.