IT User Support Technician I

United States Courts; Wichita (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

Kansas District Court in Wichita seeks an IT User Support Technician I to assist judges, chambers staff, the clerk’s office, and the U.S. Probation Office.

This is primarily an onsite role with desk-side support, including software and hardware deployments and courtroom A/V troubleshooting during proceedings. The position may require occasional off-hours maintenance and short travel to divisional offices or other locations for events.

Job description

Job Details for IT User Support Technician I

Court Name/Organization Kansas District Court

Overview of the Position The U.S. District Court for the District of Kansas is a federal trial court accepting applications for an IT User Support Technician for its Wichita division, which is one of three locations across the state. An IT Technician supports a variety of users, including federal judges, their chambers staff, the clerk’s office, and the U.S. Probation Office, which includes law enforcement officers. This position is primarily onsite and includes districtwide help desk coverage as well as deskside support in their assigned duty station, when necessary. The position also includes software and hardware deployments, and courtroom A/V troubleshooting during court proceedings. The incumbent may be required to occasionally flex their working hours for off-hours maintenance. Some travel to divisional offices or other locations for offsite events may also be required.

The federal Judiciary is an Equal Employment Opportunity employer.