IT Training Specialist

Prosum; Los Angeles (CA); Ibrido; USD 89.000 - 100.000; Tempo pieno

Descrizione del lavoro

Prosum is seeking an IT Training Specialist in Los Angeles with hybrid work options. The role focuses on educating users on new technology and applications, including end-user training, post-implementation support, and instructional design across multiple formats.

Ideal candidates have 2–3 years of IT training experience in healthcare, familiarity with Cerner suites, and proficiency in MS Office. The position offers a hybrid schedule (~70% onsite, 30% remote) in a contract-to-hire arrangement.

Competenze

• Bachelor’s degree in a related field required.
• 2–3 years of IT training experience in healthcare settings preferred.
• Proficiency with Ambulatory and Inpatient Cerner clinical bundle of applications.
• Experience training business applications such as ServiceNow, Kronos, Lawson, etc., a plus.

Mansioni

• Present information using varied instructional techniques (role play, group discussions, videos, lectures).
• Schedule classes based on classroom and instructor availability.
• Create self-paced learning avenues using video, audio and computer-based tools.
• Develop training materials such as guides, handouts and quick reference cards.
• Monitor, evaluate and record training activities and program effectiveness.

Conoscenze

IT Training

Instructional Design

End User Training

Project Management

Formazione

Bachelor's Degree in a related field

Strumenti

ServiceNow

Kronos

Lawson

SnagIt

Descrizione del lavoro

## IT Training Specialist**Los Angeles (Hybrid),CA90033**Employment Type:Contract To HireJob Number: 25794Remote Options: Hybrid## Job Description**IT Training Specialist** *Salary Range: $89k to $100k* **Summary:** An IT Training Specialist is needed to serve in the capacity of an educator in which s/he will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigating intermittent technical problems. **Accountabilities:*** Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos, and lectures.* Schedule classes based on the availability of classrooms, equipment, and instructors.* Create “self-paced” learning avenues using video, audio, and other computer-based learning tools.* Organize and develop, or obtain, training procedure manuals and guides, and course materials such as handouts and visual materials.* Develop specific classroom-style training programs for new applications and hardware.* Monitor, evaluate, and record training activities and program effectiveness.* Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts.* Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end-users.* Design, plan, organize, and direct orientation and training for employees on Information Technology applications.* Keep up with technology developments in the area of expertise by reading current journals, books, and magazine articles.**Minimum Education:*** Bachelor’s Degree in a related field required. **Minimum Experience:*** Minimum 2-3 years of proven IT virtual and in-person training experience, in a healthcare setting.* Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications* Proficiency in the use of Microsoft Office suite of applications, including but not limited to Word, Excel, PowerPoint, Office, and Visio* Experience training business applications such as ServiceNow, Kronos, Lawson, etc., is a plus* Ability to understand business and clinical application workflows* Experience writing eLearning scripts is a plus* Hands-on experience developing a range of training materials, including but not limited to participant guides, job aids, quick reference guides, and short video tutorials* Experience utilizing SnagIt* Experience working in a large and dynamic project environment preferred* Proven track record of excellence and commitment as a professional* Position is Hybrid - approximately 70% onsite, 30% remote* Local candidates only