IT Technician: Multi-Site Support & End-User Expert

CAPA-Columbus Association for the Performing Arts; Kentucky; On-site; USD 42,000 - 60,000; Full time

Job summary

CAPA-Columbus Association for the Performing Arts is hiring a full-time IT Technician to support our IT infrastructure and assist end users across multiple locations, including Columbus, OH and New Haven, CT.

The role emphasizes strong troubleshooting and excellent internal customer service to keep CAPA’s operations running smoothly. This position also supports shared services partners and requires dependable, proactive problem solving.

Qualifications

• Experience providing end-user IT support.
• Strong troubleshooting and diagnostic skills.
• Excellent internal customer service and communication abilities.

Responsibilities

• Provide end-user IT support across multiple locations (Columbus, OH and New Haven, CT).
• Maintain and troubleshoot CAPA IT infrastructure and related systems.
• Assist with basic network and systems administration tasks and ticket resolution.

Skills

IT Support

Troubleshooting

Customer Service

Tools

Windows Server

Active Directory

Job description

CAPA-Columbus Association for the Performing Arts is hiring a full-time IT Technician to support our IT infrastructure and assist end users across multiple locations, including Columbus, OH and New Haven, CT.

The role emphasizes strong troubleshooting and excellent internal customer service to keep CAPA’s operations running smoothly. This position also supports shared services partners and requires dependable, proactive problem solving.