IT Technician Internship

Summit-Agricultural-Group; Alden Township (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Agricultural Group seeks an IT Technician Intern to gain hands-on exposure across design, testing, troubleshooting software, and cloud-based solutions. You will assist with system changes, provide technical support for operations, document changes, and help train users.

Working with our IT Coordinator, you will review security policies, implement best practices, and update documentation and protocols.

Qualifications

• Experience in PC/LAN and Web-based computing environment or equivalent.
• Ability to work in a fast-paced, entrepreneurial environment.
• Strong interpersonal, communication and problem-solving skills.
• Motivated self-starter with ability to work independently.
• Proficient in Word and Excel.

Responsibilities

• Support existing applications and infrastructure by responding to incidents, problems, and service requests.
• Communicate clearly with employees of varying technical backgrounds to resolve IT requests.
• Test and help implement security policies and IT best-practice procedures and maintain up-to-date documentation.
• Support departmental internal controls and regulatory compliance efforts.
• Deliver a final presentation to Summit's management team summarizing experiences, results, and accomplishments from the internship.

Skills

PC/LAN/Web-based computing experience

Fast-paced adaptability

Interpersonal communication

Problem-solving

Self-motivated

Word & Excel proficiency

Tools

Azure/Office 365

SharePoint

Job description

As an IT Technician Intern at Summit Agricultural Group, you will gain exposure in functional areas and design, testing and troubleshooting software applications, and setting up and implementing cloud-based software. Additional responsibilities include assisting the IT Department in system changes and enhancements, providing technical support for operation improvements, documenting system changes, and training users. You will also work with our IT Coordinator to review and test security policies, implement best practices, and review and update documentation and existing protocols.

Responsibilities

• Support existing applications and infrastructure by responding to incidents, problems, and service requests, including:
  • Windows environment administration (Azure/Office 365,
    SharePoint, device and server admin, basic networking)
  • Basic hardware and network troubleshooting
• Communicate clearly and effectively with employees of varying technical backgrounds to resolve IT requests.
• Test and help implement security policies and IT best-practice procedures and maintain up-to-date documentation.
• Support departmental internal controls and regulatory compliance efforts.
• Deliver a final presentation to Summit's management team summarizing experiences, results, and accomplishments from the internship.

Requirements

• Experience in PC/LAN and Web-based computing environment or equivalent experience.
• Ability to work in a fast-paced, highly entrepreneurial environment.
• High level of interpersonal, communication and problem-solving skills.
• Motivated self-starter with ability to work independently.
• Proficient in Word and Excel.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.