IT Technician I: Hands-On Server & Network Support

Dayforce; City of Olean (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Dayforce is seeking an Information Technology Technician to install, configure, secure, and maintain computer hardware, software, servers, phone systems, networks, and peripherals across our sites. You will respond quickly to service requests and deliver top-tier technical support to internal users, upholding our ethos of service and innovation.

You will work under the Manager of Information Technology, collaborating with the IT team to prioritize tasks, manage outages, and ensure reliable IT

Qualifications

• Associates degree in Computer Science or related field.
• Three years of IT experience.
• Proficiency with Windows 10 and Windows Server OS.
• Proficiency with LAN/WAN technologies including switching, routing, and wireless connectivity.
• Certifications welcomed; Cisco, VoIP, virtualization; HIPAA/PCI/SHIELD/SOC2 awareness; cloud platforms like Microsoft 365 and Google G Suite.

Skills

LAN/WAN networking

Windows Server

Windows 10

Troubleshooting

Education

Associate degree in Computer Science or related field

Tools

Cisco switching

VoIP systems

Server virtualization

Microsoft 365

Google G Suite

Job description

Dayforce is seeking an Information Technology Technician to install, configure, secure, and maintain computer hardware, software, servers, phone systems, networks, and peripherals across our sites. You will respond quickly to service requests and deliver top-tier technical support to internal users, upholding our ethos of service and innovation.

You will work under the Manager of Information Technology, collaborating with the IT team to prioritize tasks, manage outages, and ensure reliable IT