IT Technician - End-User & Networking Support Specialist

Voyage One; Cerritos (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Voyage One in Cerritos, California is seeking an IT Technician responsible for maintaining end-user performance levels by troubleshooting hardware and software issues. The ideal candidate will have a strong knowledge of networking principles, solid troubleshooting skills, and the ability to work independently.

This full-time position requires at least 2 years of technical experience and a degree in Computer Science or a related field. CompTIA A+ certification is a plus and strong communication skills are essential for success in this role.

Qualifications

• 2+ years of technical experience as a desktop analyst/technician.
• Ability to prioritize tasks and work independently.
• Strong oral and written communication skills.

Responsibilities

• Installing and updating computer hardware/software products.
• Maintaining and repairing equipment including workstations, laptops, and servers.
• Troubleshooting software/hardware issues to ensure end-user performance.
• Offering technical support on-site, via phone, and remotely.

Skills

Hardware troubleshooting

Software troubleshooting

Networking principles

Problem solving

Communication skills

Education

Associate or BS in Computer Science or related field

Tools

CompTIA A+

Job description

Voyage One in Cerritos, California is seeking an IT Technician responsible for maintaining end-user performance levels by troubleshooting hardware and software issues. The ideal candidate will have a strong knowledge of networking principles, solid troubleshooting skills, and the ability to work independently.

This full-time position requires at least 2 years of technical experience and a degree in Computer Science or a related field. CompTIA A+ certification is a plus and strong communication skills are essential for success in this role.