IT Technician

WSU Careers; Wichita (KS); On-site; USD 21,000 - 29,000; Full time

Job summary

WSU Tech is seeking a knowledgeable and service-oriented IT Technician to support the installation, maintenance, and operation of computer systems, desktops, peripherals, and related technology. This position plays a critical role in ensuring reliable technology services for faculty, staff, students, and campus operations.

The ideal candidate is technically skilled, customer-focused, and able to manage multiple priorities in a fast-paced educational environment.

Qualifications

• High school diploma or equivalent; Associate degree in IT or equivalent experience preferred.
• Demonstrated experience with computer hardware, software installation, imaging, and deployment.
• Strong written and verbal communication skills.

Responsibilities

• Provide IT support for hardware, software, peripherals, and classroom technology.
• Install, configure, and troubleshoot computer systems and applications.
• Resolve service requests and document solutions using the IT ticketing system.
• Support audiovisual systems, events, labs, and special IT projects.
• Follow IT policies and security standards while delivering excellent customer service.

Skills

Customer service

Communication skills

Multi-tasking

Technical troubleshooting

Education

Associate degree in IT

High school diploma or equivalent

Tools

CompTIA A+

CompTIA N+

Job description

At WSU Tech, we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in maintaining and supporting technology infrastructure across campus to ensure a seamless experience for students, faculty, and staff.

• Compensation: $18.20/hr
• Worksite Location: Varies

Overview / Job Summary

WSU Tech is seeking a knowledgeable and service-oriented IT Technician to support the installation, maintenance, and operation of computer systems, desktops, peripherals, and related technology. This position plays a critical role in ensuring reliable technology services for faculty, staff, students, and campus operations.

The ideal candidate is technically skilled, customer-focused, and able to manage multiple priorities in a fast-paced educational environment.

Your Primary Responsibilities Will Include

• Provide IT support for hardware, software, peripherals, and classroom technology
• Install, configure, and troubleshoot computer systems and applications
• Resolve service requests and document solutions using the IT ticketing system
• Support audiovisual systems, events, labs, and special IT projects
• Follow IT policies and security standards while delivering excellent customer service

Requirements

Education & Experience:

• High school diploma or equivalent; Associate degree in IT or equivalent experience in a related field preferred
• Demonstrated experience with computer hardware, software installation, imaging, and deployment
• Basic understanding of desktop and user support environments
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision and as part of a team

Certifications/Licenses

• CompTIA A+ 220-801 and 220-802 Course completion or CompTIA A+ Certifications
• CompTIA N+ Course enrollment/completion or N+ Certificate preferred

Benefits

https://wsutech.edu/whyhere/

WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.