IT Technical Writer

Mindlance

Indianapolis (IN)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

A national recruiting company is seeking a documentation specialist to produce system documentation and assist subject-matter experts in creating quality documents. The ideal candidate will document business and IT processes, help clarify complex terminology, and support training delivery. Strong communication and writing skills are essential. Join a dynamic team focused on quality and continuous improvement while ensuring compliance with EEO guidelines.

Qualifications

Demonstrated ability to create system documentation guided by SMEs.
Experience in conducting technical discussions to clarify documentation needs.

Responsibilities

Document business and IT processes and systems.
Assist SMEs in creating quality documentation and provide format guidance.

Skills

Strong communication and writing skills

Ability to quickly comprehend complex business processes

Job description

Mindlance is a national recruiting company that partners with many leading employers across the country.

Job Description

Produce system documentation from content provided by subject-matter experts (SMEs). Assist SMEs in creating quality documentation by providing guidance on format. Supports and/or contributes to the design, development, and delivery of end‑user training and/or procedures. Revise documents to support the resolution of incidents (Trouble Tickets) within committed service levels. Revise documents in support of the execution of change requests in compliance with local change control procedures. Operate with a quality mindset (capable, in control, compliant, and continuously improving).

Primary Position Responsibilities

Document business and IT processes and systems.
Quickly comprehend complex business processes and IT terminology to participate in technical discussions and document understanding.

Requirements