IT Technical Specialist-Remote Support

UnityPoint Health; Fort Dodge (IA); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare services is seeking motivated individuals for an IT internship. This role offers a unique opportunity to gain hands-on experience while pursuing your education in Information Technology. You'll collaborate with a dynamic team, assisting with IT projects and ensuring customer satisfaction. Enjoy a competitive rewards program, including paid time off and comprehensive health benefits. Join a workplace recognized for its culture of belonging and commitment to employee development. If you're passionate about technology and eager to learn, this is the perfect opportunity for you.

Benefits

Paid time off

401K matching

Comprehensive dental and health insurance

Tuition reimbursement

Adoption assistance

Employee recognition program

Early access to earned wages

Qualifications

• High School Diploma or GED required; must be enrolled in IT-related education.
• Basic knowledge of computer systems and software is essential.

Responsibilities

• Assist on local and enterprise IT projects and perform quarterly end-of-lease activities.
• Conduct system upgrades, repairs, and maintenance on computer systems.

Skills

Communication Skills

Technical Support

Customer Service

Problem-Solving

Education

High School Diploma or GED

Enrollment in post-secondary education in IT

Tools

Problem Tracking Systems

Computer Systems

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Competitive Total Rewards program with benefits options tailored to your needs
- Paid time off, parental leave, 401K matching, and employee recognition program
- Comprehensive dental and health insurance, paid holidays, and disability coverage
- Early access to earned wages with Daily Pay, tuition reimbursement, and adoption assistance
- Opportunity to gain hands-on experience in Information Technology while pursuing your education
- Recognized as a Top 150 Place to Work in Healthcare, fostering a culture of belonging

What to Expect (Job Responsibilities):
- Perform quarterly end-of-lease activities and assist on local and enterprise IT projects
- Collaborate with local CDS team members to meet customer satisfaction needs
- Conduct system upgrades, repairs, and maintenance on computer systems and peripherals
- Install, integrate, and configure new computer systems as required
- Support Corporate Unified Communications and Video Conferencing solutions as directed

What is Required (Qualifications):
- High School Diploma or GED and enrollment in post-secondary education towards a degree in Information Technology or related field
- Experience with personal computers
- Basic knowledge of computer systems and software
- Strong oral and written communication skills to effectively interact with management at all levels

How to Stand Out (Preferred Qualifications):
- Previous experience in a technical support or IT-related role
- Familiarity with problem tracking systems and IT procedures
- Ability to work collaboratively in a team-oriented environment
- Experience in customer service or customer support roles
- Knowledge of hardware and software installation and configuration

#HealthcareServices #ITSupport #InternshipOpportunity #CareerDevelopment #RemoteWork

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