IT Technical Specialist 1

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Leave rollover

Job summary

Louisiana State Employees’ Retirement System (LASERS) seeks an IT Professional to serve as IT Technical Specialist 1 in the Information Technology Division. The role focuses on server, SAN, network, and telephony infrastructure, with hands-on VMware, security, and disaster-recovery duties.

LASERS protects retirement systems and benefits for over 150,000 members and families. Responsibilities include design, implementation, and operation of LASERS’ hybrid cloud environment (on-prem

Qualifications

• Associate's degree in information technology plus four years of IT experience.
• Bachelor’s degree plus four years of IT experience.
• Bachelor’s degree with twenty-four semester hours in information technology, computer science, engineering, mathematics, or business analytics plus three years IT experience.
• Master’s degree plus three years IT experience.

Responsibilities

• Serves as a server administrator and technical specialist responsible for the design, implementation, security, and continuous operation of LASERS’ hybrid cloud environment, spanning on‑premises server and storage infrastructure, Microsoft Azure, and Microsoft 365 cloud services.
• A typical week would involve server, SAN, telephony, and switch implementation, monitoring, enhancement, and troubleshooting, as well as updates to the environment.

Education

Associate's degree in information technology + 4 years experience

Bachelor's degree + 4 years information technology experience

Bachelor's degree with 24 semester hours in IT/CS/engineering/math/business analytics + 3 years IT experience

Master's degree + 3 years IT experience

Job description

The Louisiana State Employees’ Retirement System (LASERS) is seeking an experienced IT professional to serve as its IT Technical Specialist 1 within the Information Technology Division. LASERS administers retirement and related benefits for more than150,000 members and their families, guided by a mission to provide a sound retirement plan through prudent management and exceptional service. The systems this position protects and maintains are central to delivering on that promise. Reporting within IT management, the IT Technical Specialist 1 oversees the network, server, and telephony infrastructure that keep LASERS running. The role requires hands‑on VMware server, network and SAN administration and support. Success in this role calls for deep technical expertise across enterprise networks, servers, security tools and disaster‑recovery planning. It is an opportunity to take ownership of mission‑critical systems and do work that has a direct and lasting impact on the retirement security of Louisiana’s public servants.

Other Details

• Location: LASERS is easily accessed near the I-10 / I-12 split on Essen Lane. The building is far from the downtown congestion, and the facility provides ample parking, on‑site security, and a dedicated employee entrance.
• Benefits: LASERS offers a generous benefits package, including a defined benefit pension plan, health insurance, 10 plus paid holidays, rollover leave that does not expire, and a deferred compensation plan.

• Six years of experience in information technology; OR
• Six years of full‑time work experience in any field plus four years of experience in information technology; OR
• An associate's degree in information technology plus four years of experience in information technology; OR
• A bachelor’s degree plus four years of experience in information technology; OR
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
• A master’s degree plus three years of experience in information technology.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Serves as a server administrator and technical specialist responsible for the design, implementation, security, and continuous operation of LASERS’ hybrid cloud environment, spanning on‑premises server and storage infrastructure, Microsoft Azure, and Microsoft 365 cloud services.
• A typical week would involve server, SAN, telephony, and switch implementation, monitoring, enhancement, and troubleshooting, as well as updates to the environment.

Position‑Specific Details

• Appointment Type: Probational.
• Work Schedule: 8 hours daily, Monday - Friday, choosing a schedule with a start time between 7:00 AM and 8:00 AM.
• Compensation: This position is eligible for premium pay of up to $2.00 per hour.

LASERS requires all new hires to serve a minimum of eighteen (18) months, not to exceed twenty‑four (24) months, in probational status, including permanent state employees.