IT TECHNICAL SPECIALIST 1 or 2 (System Administrator)

LSU AgCenter; Baton Rouge, Northern (LA, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

The Louisiana Secretary of State is seeking an experienced IT professional to serve as Systems Administrator at the Information Technology Division in Baton Rouge. The role involves managing physical and virtual servers, VDI, and identity services to ensure high availability and secure operations.

Ideal candidates will have substantial IT experience, appropriate degrees, and the ability to communicate technical concepts to non-technical staff.

Qualifications

• Six years of IT experience or equivalent substitutions per state rules.
• Relevant degrees with years of IT experience as specified in the job posting.
• Substitutions of education/experience per state policy may apply.

Responsibilities

• Manage, secure, and optimize server infrastructure for uptime and performance.
• Administer and support VDI environments and virtual endpoints.
• Maintain directory/identity systems and core networking services.
• Oversee operations, identity governance, and networking in managed services.
• Provide infrastructure support for the application development ecosystem.
• Use enterprise management software to monitor, deploy, and audit resources.

Skills

Server administration

VDI management

Identity management

Networking

Endpoint security

Education

Associate degree in Information Technology

Bachelor’s degree in Information Technology

Master’s degree in IT

Tools

VDI tools

Directory services tools

Enterprise management software

Job description

The mission of the Secretary of State's office is to serve the public by meeting its legal responsibilities of collecting, securing, and communicating information that enhances commerce, ensures the integrity of Louisiana's elections, and preserves, presents, and makes accessible government information essential to Louisiana's operations and its recorded history.

Operating as a core Systems Administrator, this IT Technical Specialist 1 or 2 will manage, secure, and optimize the agency's physical and virtual servers, virtual endpoints, directory/identity services, and managed service infrastructure. We are seeking a proactive professional with proven expertise in provisioning hypervisors, maintaining Virtual Desktop Infrastructure (VDI), and utilizing enterprise unified management software. The ideal candidate will bring hands‑on experience managing identity and networking within managed services, supporting application development ecosystems, and executing robust endpoint security and backup strategies.

• Six years of experience in information technology; OR
• Six years of full‑time work experience in any field plus four years of experience in information technology; OR
• An associate’s degree in information technology plus four years of experience in information technology; OR
• A bachelor’s degree plus four years of experience in information technology; OR
• A bachelor’s degree with twenty‑four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
• A master’s degree plus three years of experience in information technology.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Manage, secure, and optimize the agency's physical and virtual server infrastructure to ensure maximum uptime and performance.
• Administer and support virtual endpoint infrastructures and virtual desktop infrastructure (VDI) environments.
• Maintain, troubleshoot, and optimize directory/identity systems and foundational core networking infrastructure services.
• Oversee daily operations, identity governance, and networking configurations within the agency’s managed service infrastructure environments.
• Provide infrastructure support, resource provisioning, and configuration management for the application development ecosystem.
• Utilize enterprise unified management software solutions to monitor, deploy, and audit system resources across the department.

Mandatory Skills

• Ability to use computer in daily work assignments.
• Ability to communicate politely with user community.
• Ability to communicate technical issues to a non‑technical person.
• Ability to lift 50 pounds for equipment purposes.
• Ability to walk, push, pull, bend, kneel, stretch, stoop, etc. in order to prepare, install, and maintain computer equipment.
• Ability to use analytical skills and solve problems.
• Ability to communicate in person, by phone and in writing.
• Ability to meet deadlines.

Position‑Specific Details

• Appointment Type: Probational or Promotional
• Career Progression: This position may be filled as an IT Technical Specialist 1 or 2
• Division: Information Technology Division / One (1) vacancy
• Location: Baton Rouge, LA

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.