IT Supervisor

State of Louisiana; Baton Rouge (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Parental Leave

Paid Holidays

Job summary

La School Employees' Retirement System (LSERS) is seeking an IT Supervisor to manage a small IT team and oversee the design, development, and maintenance of multiple pension system platforms. You will provide hands‑on training, ensure security policies are followed, and drive upgrades in a complex, integrated environment.

The role requires broad IT leadership experience, budgeting input, and the ability to coordinate with administration on strategic IT initiatives, with an on‑site office in

Qualifications

• Seven or more years in information technology or equivalent combinations as listed.
• Experience leading IT teams and cross‑functional projects.
• Strong background in security, virtualization, and network administration.

Responsibilities

• Plans, organizes, and supervises LSERS IT functions and upgrades.
• Lead over-on-site staff and coordinate training for new systems.
• Maintain security policies, documentation, and business continuity.
• Budget input for IT projects and long‑term acquisitions.
• Participate in staff development and performance evaluations.
• Coordinate with administration on high‑priority IT requests.

Skills

Leadership

Training & mentoring

Budget planning

Project coordination

Documentation

Communication

Education

Associate’s degree in information technology

Bachelor’s degree in information technology

Bachelor’s degree with 24 sem hrs IT/CS/engineering/mathematics/analytics

Master’s degree in IT

Tools

Active Directory

Fortinet LAN switches & firewalls

Fortinet security software

Hyper‑V virtualization

Office 365

Backup & recovery systems

Job description

IT Supervisor position at La School Employees' Retirement System

The Information Technology Supervisor position reports directly to the Information Technology Director. The incumbent occupying this position is responsible for managing one IT Application Developer 1 position and one IT Technical Support Analyst 1 position. The incumbent will provide hands‑on training in the utilization of the most technically advanced applications and platforms in an integrated development environment and assist in the design, development, implementation, documentation, and maintenance of one or more systems, while serving as the lead worker over instructional procedures and training for new or modified systems.

Job Duties

• Plans, organizes, and supervises all LSERS technical functionality, including maintenance, implementation, support, and upgrades of network hardware and software applications, including but not limited to Microsoft Active Directory, Fortinet LAN Switches and firewalls, Fortinet security software and applications, Microsoft Hyper‑V virtual server infrastructure, Microsoft Office 365 applications, network backup appliances and desktop computers.
• Develops, implements, monitors, and maintains hardware projects. Coordinates downtime with design/development team to ensure smooth operation of the LSERS Development Infrastructure. Provides timely responses to requests from administration.
• Ensures backup and business continuity procedures are followed by subordinate staff, facilitating reliable access to the agency pension system and its web interfaces both internally and publicly. Ensures that documentation regarding departmental functions is maintained and kept current, and that all Information Technology agency policies are followed, particularly those related to data security.
• Manages subordinate staff by delegating and prioritizing work assignments. Ensures timely implementation of project and enhancement requests. Organizes and attends meetings to provide input in establishing priorities for projects. Provides input in developing the Information Technology budget, including planning, purchasing, and long‑term acquisitions. Evaluates emerging technologies and security solutions and makes recommendations to the IT Director regarding cost, implementation timelines, feasibility and redundancy.
• Participates in technical training, seminars, and conferences. Allocates time and resources to provide necessary training to IT staff, to enhance their work in evolving technological environments. Evaluates and recommends formal education/training needs for direct reports. Conducts performance appraisals and planning sessions, evaluates work performance, and counsels employees as necessary. Analyzes job requirements and updates position descriptions as necessary.
• Plans and coordinates staff orientation, education, training, and ongoing professional development initiatives.
• Other duties as assigned.

Minimum Qualifications

• Six years of experience in information technology; OR
• Six years of full‑time work experience in any field plus four years of experience in information technology; OR
• An associate’s degree in information technology plus four years of experience in information technology; OR
• A bachelor’s degree plus four years of experience in information technology; OR
• A bachelor’s degree with twenty‑four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
• A master’s degree plus three years of experience in information technology.

Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Position‑Specific Details

Appointment Type: Promotional, only open to current permanent employees of La School Employees' Retirement System.

Hours and Location: This position will work an 8‑hr. shift Monday‑Friday between the hours of 7:00 am‑4:30 pm at the La School Employees' Retirement System office in Baton Rouge.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Contact Information

Marcie Berkholz

LSERS

Human Resources

[e-mail]

Benefits and Compensation

• Insurance Coverage: More information can be found at https://info.groupbenefits.org/
• Parental Leave: Up to six weeks paid parental leave
• Holidays and Leave: State employees receive the following paid holidays each year:
• New Year’s Day
• Martin Luther King, Jr. Day
• Mardi Gras
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veteran’s Day
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor.
• Retirement: State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Why Join Us

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program.