IT Supervisor

LA School Employees' Retirement System; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

LA School Employees' Retirement System seeks an IT Supervisor to oversee technical operations, manage a two-person IT team, and lead initiatives across development, training, and security. You will work closely with the IT Director to design and maintain systems, ensure continuity, and implement upgrades.

Ideal candidates bring 6+ years in IT or equivalent education/experience mix, strong communication skills, and a track record of project coordination and staff development.

Qualifications

• Six years of information technology experience (or equivalent substitutions) as listed.
• Progressive IT leadership responsibilities preferred.
• Experience with planning, organizing, and supervising IT operations.

Responsibilities

• Plans, organizes, and supervises all LSERS technical functionality including hardware/software, upgrades, and maintenance.
• Develops, implements, monitors, and maintains hardware projects; coordinates downtime with development team.
• Ensures backup and business continuity procedures; maintains documentation and security policies.
• Manages subordinate staff, prioritizes work, and participates in budgeting and procurement.
• Provides training to IT staff and conducts performance appraisals; updates position descriptions as needed.
• Plans and coordinates staff orientation, education, training, and ongoing professional development.

Skills

Communicating Effectively

Leading Effective Teams

Managing Projects

Thinking Critically

Education

Six years IT experience

Associate's degree in IT +4 years

Bachelor's degree +4 years IT

Master's degree +3 years IT

Six years of full-time work in any field + 4 years IT

Experience substitution: 30 sem hrs = 1 year

Tools

Microsoft Active Directory

Fortinet LAN Switches/Firewalls

Fortinet security software

Microsoft Hyper-V

Office 365

Job description

IT Supervisor position at La School Employees' Retirement System

The Information Technology Supervisor position reports directly to the Information Technology Director. The incumbent occupying this position is responsible for managing one IT Application Developer 1 position and one IT Technical Support Analyst 1 position. The incumbent will provide hands-on training in the utilization of the most technically advanced applications and platforms in an integrated development environment and assist in the design, development, implementation, documentation, and maintenance of one or more systems, while serving as the lead worker over instructional procedures and training for new or modified systems.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Leading Effective Teams: The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.
• Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

• Six years of experience in information technology; OR
• Six years of full-time work experience in any field plus four years of experience in information technology; OR
• An associate's degree in information technology plus four years of experience in information technology; OR
• A bachelor's degree plus four years of experience in information technology; OR
• A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR
• A master's degree plus three years of experience in information technology.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here

Job Duties:

• Plans, organizes, and supervises all LSERS technical functionality, including maintenance, implementation, support, and upgrades of network hardware and software applications, including but not limited to Microsoft Active Directory, Fortinet LAN Switches and firewalls, Fortinet security software and applications, Microsoft Hyper-V virtual server infrastructure, Microsoft Office 365 applications, network backup appliances and desktop computers.

• Develops, implements, monitors, and maintains hardware projects. Coordinates downtime with design/development team to ensure smooth operation of the LSERS Development Infrastructure. Provides timely responses to requests from administration.
• Ensures backup and business continuity procedures are followed by subordinate staff, facilitating reliable access to the agency pension system and its web interfaces both internally and publicly. Ensures that documentation regarding departmental functions is maintained and kept current, and that all Information Technology agency policies are followed, particularly those related to data security.
• Manages subordinate staff by delegating and prioritizing work assignments. Ensures timely implementation of project and enhancement requests. Organizes and attends meetings to provide input in establishing priorities for projects. Provides input in developing the Information Technology budget, including planning, purchasing, and long-term acquisitions. Evaluates emerging technologies and security solutions and makes recommendations to the IT Director regarding cost, implementation timelines, feasibility and redundancy.

• Participates in technical training, seminars, and conferences. Allocates time and resources to provide necessary training to IT staff, to enhance their work in evolving technological environments. Evaluates and recommends formal education/training needs for direct reports. Conducts performance appraisals and planning sessions, evaluates work performance, and counsels employees as necessary. Analyzes job requirements and updates position descriptions as necessary.

• Plans and coordinates staff orientation, education, training, and ongoing professional development initiatives.

• Other duties as assigned.

Position-Specific Details:

Appointment Type: Promotional, only open to current permanent employees of La School Employees' Retirement System.

Hours and Location: This position will work an 8 hr. shift Monday - Fridaybetween the hours of 7:00am - 4:30pm at the La School Employees' Retirement System office in Baton Rouge.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.