IT Technical Coordinator

Catalyx; Malvern (Chester County); On-site; USD 90,000 - 120,000; Full time

Job summary

Catalyx is seeking an IT Technical Coordinator to provide project coordination and operational support for site IT activities in Malvern, PA. This role backups the IT Site Leader and ensures technology initiatives are executed efficiently across infrastructure, networks, applications, cybersecurity, and manufacturing tech.

You will coordinate multiple IT projects, maintain schedules, and document actions while working with vendors and internal teams to drive issue resolution and site

Qualifications

• Experience in IT project coordination, IT project management.
• Working knowledge of enterprise IT infrastructure, networks, servers, cybersecurity, and end-user technology.
• Strong organizational skills with the ability to manage several concurrent activities and priorities.
• Strong written and verbal communication skills.
• Demonstrated ability to coordinate cross-functional technical teams and external vendors.
• Strong problem-solving, issue-management, and follow-through capabilities.
• Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook.
• Ability to communicate technical information clearly to both technical and nontechnical stakeholders.

Responsibilities

• Coordinate multiple IT projects and site technology initiatives from planning through implementation.
• Maintain project schedules, milestones, action items, dependencies, risks, and issues.
• Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion.
• Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams.
• Assist the IT Site Leader with project execution and base-business activities.
• Assist in day-to-day site IT activities and technology-related issue coordination.
• Work with technical support teams to drive issues toward resolution and communicate status to stakeholders.
• Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities.
• Assist with technology lifecycle, remediation, and modernization initiatives.
• Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors.
• Coordinate vendor activities, deliverables, schedules, and site access requirements.
• Escalate risks, resource constraints, and unresolved issues to stakeholders.
• Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation.
• Prepare concise project/operational status updates for IT leadership and stakeholders.
• Maintain organized documentation in approved collaboration platforms.
• Track commitments and ensure follow-up and closure.

Skills

IT project coordination

Enterprise IT infrastructure knowledge

Strong organizational skills

Excellent communication

Cross-functional coordination

Problem-solving

Microsoft 365 tools

Tools

Microsoft 365 (Teams, Excel, PowerPoint, SharePoint, Outlook)

Job description

Who We Are:

Catalyx is a machine vision and automation company that integrates technology and people to help global manufacturers and logistics companies achieve next-generation levels of quality and throughput. For over thirty years, the minds behind Catalyx have been at work maximizing operational processes across highly regulated industries by inventing new technology applications and supporting companies with technical experts. With 9 global offices, over 550 team members, and 3,000 projects under our belt (and counting), we have the capabilities and reach to solve unique process problems at scale – and the vision to keep doing what’s never been done before. For more information visit .

Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets. With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success. As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations

The Role:

The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively.

Key Responsibilities

Project & Technical Coordination

• Coordinate multiple IT projects and site technology initiatives from planning through implementation.
• Maintain project schedules, milestones, action items, dependencies, risks, and issues.
• Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion.
• Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams.
• Assist the IT Site Leader with project execution and base-business activities.

Site IT Operations

• Assist in support coordination of day-to-day site IT activities and technology-related issues.
• Work with technical support teams to drive issues toward resolution and communicate status to stakeholders.
• Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities.
• Assist with technology lifecycle, remediation, and modernization initiatives.
• Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors.
• Coordinate vendor activities, deliverables, schedules, and site access requirements.
• Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders.

Documentation & Reporting

• Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation.
• Prepare concise project and operational status updates for IT leadership and stakeholders.
• Maintain organized project documentation in approved collaboration platforms.
• Track commitments and ensure appropriate follow-up and closure.

Required Skills & Qualifications

• Experience in IT project coordination, technical coordination, or IT project management.
• Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology.
• Strong organizational skills with the ability to manage several concurrent activities and priorities.
• Strong written and verbal communication skills.
• Demonstrated ability to coordinate cross-functional technical teams and external vendors.
• Strong problem-solving, issue-management, and follow-through capabilities.
• Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook.
• Ability to communicate technical information clearly to both technical and nontechnical stakeholders.

Why Join Catalyx?

At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities.

Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone.

At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates