IT Tech Support - Tier 2 Analyst

First Roles; Las Vegas (NV); Híbrido; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Effortless Office in Las Vegas, NV, is seeking a Tier 2 Support Analyst to provide high-level technical assistance for escalated issues across hardware, applications, and networking within a hybrid MSP environment.

You’ll work with a team dedicated to delivering world-class customer experience and secure cloud solutions, helping our clients focus on their core business.

Responsabilidades

• High-level support for escalated complex issues in hardware, application support, networking.

Descripción del empleo

About Us: Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services. About the Role: The Tier 2 Support Analyst serves as high-level support for escalated complex issues in areas including: hardware, application support, networking, network…