IT Systems Specialist – Windows & Network Support

Johanson Technology, Inc.; Camarillo (CA); On-site; USD 36,000 - 43,000; Full time

Job summary

Johanson Technology Inc. is seeking an IT Systems Specialist to deliver end-user support and troubleshoot hardware and software issues. The role emphasizes Microsoft 365/Outlook/Excel, Windows 10/11, and networked device configuration in a fast-paced environment.

Based in Camarillo, CA, this non-exempt position offers an hourly wage of $26.00–$31.00, Monday–Friday, 8:00 a.m.–5:00 p.m. Local candidates only and VET/EEO compliance apply. Spanish communication is a plus.

Qualifications

• High School Diploma or GED.
• At least two (2) years of IT support in an environment that uses Microsoft 365 and includes troubleshooting Outlook, Word, and Excel.
• At least two (2) years of experience troubleshooting, upgrading, and replacing computer hardware components.
• At least one (1) year of experience configuring networked devices to be used on a TCP/IP network.
• At least one (1) year of experience installing, configuring, and troubleshooting Microsoft Windows 10 and 11.
• Configuring apps and working with advanced settings on smartphone OSes such as iOS and Android.
• Proficiency in documenting support activities, incident reports, and solutions for future reference.

Responsibilities

• Manage Microsoft Entra ID users and groups, Exchange Online mailboxes, and SharePoint site permissions
• Assist senior IT administrators with purchases, updates, backups, troubleshooting, and server maintenance
• Follow IT documentation and procedures to ensure accurate task completion
• Complete daily, weekly, and monthly duties including backup validation and helpdesk ticket resolution
• Support IT service rollouts, decommissioning projects, and infrastructure changes
• Install, configure, and troubleshoot network devices including printers, VOIP phones, and managed switches
• Deploy ethernet cabling from patch panels to wall mounts and networked devices
• Configure VPN client software and provide remote user support
• Coordinate with HR and department managers on employee onboarding and offboarding processes
• Manage helpdesk tickets to completion and elevate issues when necessary
• Configure and troubleshoot Android and iOS mobile devices
• Setup, configure, and maintain workstations while tracking IT asset inventory
• Contribute to IT documentation, inventory, and user training materials using Hudu, Microsoft 365, and Teams
• Diagnose and maintain factory machine computers including legacy Windows systems (95, 98, NT, 2000)
• Maintain clean and organized work areas
• Perform additional duties as assigned

Skills

Microsoft 365

Outlook

Excel

Windows 10/11

Hardware troubleshooting

TCP/IP

PowerShell

Python

VOIP

Documentation

Spanish

Education

High School Diploma or GED

2+ years IT support

Associate/Bachelor IT (preferred)

Tools

Hudu

SharePoint

Microsoft 365

Teams

Exchange Online

VPN

Job description

Johanson Technology Inc. is seeking an IT Systems Specialist to deliver end-user support and troubleshoot hardware and software issues. The role emphasizes Microsoft 365/Outlook/Excel, Windows 10/11, and networked device configuration in a fast-paced environment.

Based in Camarillo, CA, this non-exempt position offers an hourly wage of $26.00–$31.00, Monday–Friday, 8:00 a.m.–5:00 p.m. Local candidates only and VET/EEO compliance apply. Spanish communication is a plus.