IT Systems Specialist - Helpdesk & Network Support

JOHANSON TECHNOLOGY; Camarillo (CA); On-site; USD 36,000 - 43,000; Full time

Job summary

Johanson Technology Inc. is seeking an IT Systems Specialist to deliver technical end-user support and troubleshoot a wide range of hardware and software issues in Camarillo, CA. The role supports Microsoft 365, Windows 10/11, and networked devices while documenting solutions for future reference.

Ideal candidates have 2+ years in IT support, strong problem-solving skills, and the ability to assist with deployments, backups, and IT service rollouts. Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

Qualifications

• High School Diploma or GED required; two+ years IT support experience preferred.
• Experience supporting Microsoft 365 (Outlook/Word/Excel) and basic device management.
• Experience configuring hardware components and troubleshooting Windows 10/11.

Responsibilities

• Manage Microsoft Entra ID users, Exchange Online mailboxes, and SharePoint permissions.
• Assist senior IT admins with purchases, backups, and server maintenance.
• Follow IT documentation to ensure accurate task completion and ticket closure.
• Support rollout of IT services and infrastructure changes; handle helpdesk tickets to resolution.
• Configure and troubleshoot network devices including printers, VOIP phones, and switches.

Skills

Microsoft 365

Outlook troubleshooting

Windows OS

TCP/IP networking

Hardware troubleshooting

Documentation

Education

High School Diploma or GED

Associate’s or Bachelor's in IT

Tools

PowerShell

Python

Hudu

Avaya VOIP

VPN client software

Job description

Johanson Technology Inc. is seeking an IT Systems Specialist to deliver technical end-user support and troubleshoot a wide range of hardware and software issues in Camarillo, CA. The role supports Microsoft 365, Windows 10/11, and networked devices while documenting solutions for future reference.

Ideal candidates have 2+ years in IT support, strong problem-solving skills, and the ability to assist with deployments, backups, and IT service rollouts. Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.