IT Systems Specialist – Onsite Support, Renton

ATS Companies; Centennial (CO); In loco; USD 65.000 - 80.000; Tempo pieno

Descrizione del lavoro

ATS Companies in Renton, WA is seeking an IT Support Technician to provide essential technical support across end-user assistance, troubleshooting, system maintenance, and initiatives to improve efficiency and scalability.

You will work in an in-person office, Monday–Friday, handling hardware/software assets, Active Directory, Microsoft 365, and network basics while documenting processes and contributing to IT projects.

Competenze

• Associate degree or higher in Information Technology or related field (or equivalent).
• 4–5 years of professional IT support experience.
• Proven troubleshooting and diagnostic skills.
• Proficiency with Microsoft Windows operating systems.
• Strong understanding of TCP/IP networking fundamentals.
• Experience with Microsoft Office products (Outlook, Word, Excel).
• Demonstrated experience in a help desk or technical support role.
• Experience managing Windows Active Directory infrastructure.
• Working knowledge of computer systems, mobile devices, and IT products.

Mansioni

• Provide IT technical support to employees and customers.
• Utilize a ticketing system for support.
• Keep up-to-date documentation of hardware and software assets.
• Specify, order, and configure IT equipment such as PCs, servers, switches, and routers.
• Develop and deploy standardized computer images and software packages.
• Maintain Active Directory objects and Global Policy Objects (GPO).
• Support Microsoft 365 cloud services (Exchange, OneDrive, SharePoint, Teams).
• Identify, propose, and implement efficiency gaining projects/initiatives.

Conoscenze

Troubleshooting

Communication

Collaboration

Ownership

Adaptability

Learning mindset

Formazione

Associate degree or higher in IT

Strumenti

Active Directory

GPO management

Microsoft 365

Windows OS

Descrizione del lavoro

ATS Companies in Renton, WA is seeking an IT Support Technician to provide essential technical support across end-user assistance, troubleshooting, system maintenance, and initiatives to improve efficiency and scalability.

You will work in an in-person office, Monday–Friday, handling hardware/software assets, Active Directory, Microsoft 365, and network basics while documenting processes and contributing to IT projects.