IT Systems Specialist: Network, Cloud & Apps Ops

ASM Research, An Accenture Federal Services Company; Providence (RI); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks a mid-level IT professional to monitor and support information systems across disciplines, including administration, QA/QC, and network operations. You will plan, test, and implement improvements while providing strong customer service and clear documentation for users.

The role emphasizes data backups, incident resolution, and collaboration with teams to design and deploy new platforms and technologies.

Qualifications

• Bachelor's Degree in IT or related field or equivalent experience.
• 4-6 years of IT, systems administration, or related experience.

Responsibilities

• Monitors and supports IT systems and infrastructures.
• Performs planning, design, and evaluation of IT tools.
• Backs up data, tests restorations, and conducts root-cause analysis.
• Troubleshoots complex issues with minimal supervision.
• Maintains system documentation and user guides.

Skills

Windows OS

Cloud infrastructure

Troubleshooting

System backups

Documentation

Communicate effectively

Customer service

SharePoint

Office 365

Education

Bachelor's Degree in Information Technology, Computer Science or related field

Job description

ASM Research, An Accenture Federal Services Company, seeks a mid-level IT professional to monitor and support information systems across disciplines, including administration, QA/QC, and network operations. You will plan, test, and implement improvements while providing strong customer service and clear documentation for users.

The role emphasizes data backups, incident resolution, and collaboration with teams to design and deploy new platforms and technologies.