IT Systems Specialist III – Global Tech Services

Ashley Furniture Industries; Missouri; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision insurance

401(k) with company match

Professional development opportunities

Job summary

A leading global furniture manufacturer is looking for a Tech III to manage and support IT systems across various business functions. The role involves advanced troubleshooting of desktop, mobile, and network systems. Candidates should have over 5 years of IT support experience, ideally in manufacturing or retail. Strong problem-solving, communication skills, and the ability to mentor junior staff are essential. Join a dynamic team supporting technology operations in an innovative environment.

Qualifications

• 5+ years of experience in IT support or technical troubleshooting.
• Experience supporting manufacturing or retail environments preferred.
• Demonstrated experience mentoring junior technical staff.

Responsibilities

• Manage and support systems for various business units.
• Troubleshoot technical issues for desktop and mobile platforms.
• Install and configure hardware and software as needed.

Skills

Advanced troubleshooting

Strong problem-solving

Excellent communication

Customer service abilities

Ability to mentor

Education

Associate degree in Computer Science or related field

Tools

Microsoft Windows

Apple macOS

Linux

IT ticketing systems

Knowledge base documentation tools

Job description

A leading global furniture manufacturer is looking for a Tech III to manage and support IT systems across various business functions. The role involves advanced troubleshooting of desktop, mobile, and network systems. Candidates should have over 5 years of IT support experience, ideally in manufacturing or retail. Strong problem-solving, communication skills, and the ability to mentor junior staff are essential. Join a dynamic team supporting technology operations in an innovative environment.