IT Systems Specialist II - Cloud, Identity & Networking

Socket.dev; Michigan; On-site; USD 65,000 - 90,000; Full time

Job summary

The Christman Company in Lansing, MI is seeking an Information Technology Specialist II to join our team. This employee-owner role administers Microsoft 365, Entra ID, and Intune, supports Active Directory and Group Policy, and maintains network hardware.

You will provide Tier 1/2 support, install and configure devices, mentor junior staff, and help enforce cybersecurity policies. Travel is minimal; extended hours may apply.

Qualifications

• Associate’s or bachelor’s degree in computer science, information technology, computer information system or related field or comparable work experience and/or IT certifications.
• 3–5 years of work experience in IT.
• Hands-on administration of Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive) and Microsoft Entra ID.
• Experience with Microsoft Intune and Windows Autopilot for endpoint management.
• Experience administering Active Directory and Group Policy.
• Networking configuration and troubleshooting (firewalls, switches, and access points).
• Strong Windows 10/11 support experience.

Responsibilities

• Serve as Tier 1/2 escalation responder for all locations company-wide.
• Diagnose and resolve moderately complex technical issues across endpoints, identity, collaboration, networking, and supported business applications.
• Administer Microsoft 365 and Entra ID for users and groups.
• Manage devices with Intune and Autopilot; deploy endpoint policies.
• Administer Active Directory and Group Policy.
• Configure networking equipment and support site connectivity.
• Support jobsite and regional-office technology setup.
• Mentor junior IT Specialists and contribute to service improvements.
• Help enforce cybersecurity policies and complete required training.

Skills

Customer service mindset

Strong communication

Problem solving

Self-motivated

Education

Associate’s or bachelor’s degree in computer science, information technology, computer information systems or related field

Tools

Microsoft 365 (Exchange Online, Teams, SharePoint/OneDrive)

Microsoft Entra ID

Microsoft Intune

Active Directory & Group Policy

Networking equipment (firewalls, switches, access points)

Job description

The Christman Company in Lansing, MI is seeking an Information Technology Specialist II to join our team. This employee-owner role administers Microsoft 365, Entra ID, and Intune, supports Active Directory and Group Policy, and maintains network hardware.

You will provide Tier 1/2 support, install and configure devices, mentor junior staff, and help enforce cybersecurity policies. Travel is minimal; extended hours may apply.