IT Systems & Security Specialist – On-Site

Metal Craft; Eau Claire (WI); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with profit sharing

Job summary

Metal Craft in Eau Claire, WI is seeking an IT Specialist to maintain and improve the company’s IT infrastructure. You will support computer systems, networks, servers, ERP tools, and end-user devices to ensure reliable, secure operations across departments.

The role emphasizes strong communication, problem-solving, and independent work, with on-call rotations and occasional after-hours duties to keep systems running smoothly.

Qualifications

• Associate or bachelor’s degree in IT or two years IT experience required.
• Strong communication skills and professional conduct.
• Ability to diagnose hardware and software issues promptly.

Responsibilities

• Provide support, maintenance, troubleshooting across IT infrastructure.
• Assist with security standards and day-to-day operations.
• Support staff via helpdesk and log/change management activities.
• Maintain networks, servers, endpoints, and productivity tools.
• On-call rotations and after-hours duties as needed.

Skills

Strong communication

Professional conduct

Excellent computer skills

Technical capacity

Problem-solving

Independent work

Innovative solutions

Diagnose hardware/software issues

Education

Associate or Bachelor's degree in IT

Two years IT experience

Tools

Windows OS

SQL databases

ERP systems

M365 cloud

Job description

Metal Craft in Eau Claire, WI is seeking an IT Specialist to maintain and improve the company’s IT infrastructure. You will support computer systems, networks, servers, ERP tools, and end-user devices to ensure reliable, secure operations across departments.

The role emphasizes strong communication, problem-solving, and independent work, with on-call rotations and occasional after-hours duties to keep systems running smoothly.