IT Systems & Security Specialist

Lumafield; San Francisco (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Lumafield is seeking an IT Specialist to support day-to-day IT operations and build scalable systems for our growing team. Reporting to the Head of Operations, you’ll ensure employees have devices, tools, access, and IT support to do their best work.

You’ll manage company devices, core IT systems, troubleshoot issues, and partner with Engineering on networking, security, and compliance needs while driving automation and reliability across the IT stack.

Qualifications

• 1–3 years of IT systems administration or IT support.
• Experience supporting macOS, Windows, and Linux environments.
• Experience administering enterprise SaaS platforms and endpoint management solutions.
• Working knowledge of identity and access management, including SSO, MFA, and user lifecycle management.
• Experience troubleshooting hardware, operating systems, networking, authentication, and SaaS apps.
• Highly organized with strong attention to detail and a proactive mindset.
• Excellent communication and interpersonal skills with both technical and non-technical staff.

Responsibilities

• Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues for both technical and non-technical users.
• Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
• Administer core IT and business systems including Google Workspace, Rippling, MDM platforms, and other SaaS applications.
• Manage user identities, access requests, permissions, and lifecycle processes to ensure employees have secure, appropriate access to the tools they need.
• Help maintain endpoint security, patch management, and security tooling, including platforms such as SentinelOne and Vanta.
• Support compliance initiatives across frameworks such as SOC 2, ISO 27001, and ITAR by implementing technical controls, maintaining documentation, and collecting audit evidence.
• Work across the full lifecycle of an enterprise server rack, from network management and switch configuration to building and deploying physical servers
• Configure, maintain, and troubleshoot AV and conference room tech, including Neat devices and other presentation equipment.
• Continuously improve IT systems and processes by identifying opportunities to automate manual work, improve reliability, and enhance the employee experience.

Skills

macOS

Windows

Linux

SaaS Admin

IAM

SSO

MFA

End-user support

Security tooling

Tools

Google Workspace

Rippling

MDM

SentinelOne

Vanta

AWS

Kandji

Jamf

Neat

Job description

Lumafield is seeking an IT Specialist to support day-to-day IT operations and build scalable systems for our growing team. Reporting to the Head of Operations, you’ll ensure employees have devices, tools, access, and IT support to do their best work.

You’ll manage company devices, core IT systems, troubleshoot issues, and partner with Engineering on networking, security, and compliance needs while driving automation and reliability across the IT stack.