IT Systems Engineer: Security, Automation & Support

Lever, Inc.; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & wellness stipend

401k

Parental leave

Flexible PTO

Commuter benefits

Company wide events

Job summary

Lumafield is seeking an IT Specialist to support day-to-day IT operations and help build reliable, scalable systems for our growing team. You’ll ensure employees have devices, access, and the IT support they need across multiple offices.

Reporting to the Head of Operations, you’ll manage devices, core IT systems, and security while collaborating with Engineering on networking and compliance needs. This hands-on, problem-solving role advances IT automation as the company expands.

Qualifications

• 1–3 years of IT systems administration, endpoint management, or IT support.

Responsibilities

• Provide day-to-day IT support for employees across all Lumafield offices, troubleshooting hardware, software, networking, and workplace technology issues for both technical and non-technical users.
• Manage the complete lifecycle of company devices, including procurement, provisioning, MDM enrollment, software deployment, inventory management, lifecycle replacement, and secure retirement.
• Administer core IT and business systems including Google Workspace, Rippling, MDM platforms, and other SaaS applications.
• Manage user identities, access requests, permissions, and lifecycle processes to ensure employees have secure, appropriate access to the tools they need.
• Help maintain endpoint security, patch management, and security tooling, including platforms such as SentinelOne and Vanta.
• Support compliance initiatives across frameworks such as SOC 2, ISO 27001, and ITAR by implementing technical controls, maintaining documentation, and collecting audit evidence.
• Work across the full lifecycle of an enterprise server rack, from network management and switch configuration to building and deploying physical servers
• Configure, maintain, and troubleshoot AV and conference room tech, including Neat devices and other presentation equipment.
• Continuously improve IT systems and processes by identifying opportunities to automate manual work, improve reliability, and enhance the employee experience.

Skills

IT systems administration

Endpoint management

Multiplatform support

SaaS administration

Identity & access management

Networking & security basics

Security tooling

Communication skills

Tools

Google Workspace

MDM platforms

Vanta

SentinelOne

Slack

Zoom

Job description

Lumafield is seeking an IT Specialist to support day-to-day IT operations and help build reliable, scalable systems for our growing team. You’ll ensure employees have devices, access, and the IT support they need across multiple offices.

Reporting to the Head of Operations, you’ll manage devices, core IT systems, and security while collaborating with Engineering on networking and compliance needs. This hands-on, problem-solving role advances IT automation as the company expands.