IT Systems & Network Specialist

Desert Diamond Casinos & Entertainment; Sahuarita (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Desert Diamond Casinos & Entertainment in Sahuarita, AZ is seeking an IT Support Technician under the IT Infrastructure Manager. The role provides user support, problem analysis, and training for hardware, software, networks, and telephone information systems.

Duties include troubleshooting, maintenance, documentation, and ensuring secure, reliable IT services. The ideal candidate has a high school diploma, 3 years of IT support experience, strong English communication, and the ability to work

Qualifications

• High school diploma or GED with 3 years IT Support experience.
• Experience with hardware, software, networks, and telecommunication systems.
• Ability to pass pre-employment checks and gaming license requirements.
• Knowledge of virtualization, basic networking, and security concepts.
• Ability to communicate technical guidance clearly to users.

Responsibilities

• Performs general problem solving on software, hardware, and telecommunication systems.
• Performs network and system administration tasks including troubleshooting, changes, upgrades.
• Delivers in-depth technical assistance to end users and maintains systems.
• Documents projects and writes/maintains user instructions.
• Maintains records of maintenance and repairs; pursues MCSE or CCNA certification.
• Maintains professional communication and team collaboration.

Skills

Windows OS

Networking basics

Technical writing

Problem solving

Communication

Guest service

Documentation

Security concepts

Office suite

Education

High school diploma or GED

Job description

Desert Diamond Casinos & Entertainment in Sahuarita, AZ is seeking an IT Support Technician under the IT Infrastructure Manager. The role provides user support, problem analysis, and training for hardware, software, networks, and telephone information systems.

Duties include troubleshooting, maintenance, documentation, and ensuring secure, reliable IT services. The ideal candidate has a high school diploma, 3 years of IT support experience, strong English communication, and the ability to work