IT Systems & Network Administrator — Top-Tier Support

TurnKey Solutions, LLC.; Baton Rouge (LA); On-site; USD 58,000 - 82,000; Full time

Benefits offered by this job

Excellent healthcare benefits

PTO

Bonus program

Training opportunities

Job summary

A technology solutions provider in Baton Rouge is looking for a Systems & Network Administrator to deliver top-tier support both onsite and remotely. Responsibilities include handling technical issues related to Microsoft technologies and networking. Candidates must possess substantial IT support experience, strong communication skills, and relevant certifications. The position offers excellent healthcare benefits and a competitive salary range from $58,000 to $82,000 depending on experience.

Qualifications

• 5 - 10 years IT support experience in enterprise environments.
• Ability to pass vocational proficiency tests.
• Strong communication skills required.

Responsibilities

• Provide highest tier technical support to clients.
• Maintain communication with customers on incident progress.
• Document time and expenses related to support.

Skills

Microsoft Core Business Applications

Network Connectivity

Customer Service

Communication Skills

Education

IT-related coursework (2 years)

Certifications (Microsoft, Citrix, etc.)

Tools

Watchguard Firewall

Windows Server

Citrix

VMware

Job description

A technology solutions provider in Baton Rouge is looking for a Systems & Network Administrator to deliver top-tier support both onsite and remotely. Responsibilities include handling technical issues related to Microsoft technologies and networking. Candidates must possess substantial IT support experience, strong communication skills, and relevant certifications. The position offers excellent healthcare benefits and a competitive salary range from $58,000 to $82,000 depending on experience.