IT & Systems Manager

Denver Cold Family of Companies; Denver (Lancaster County); On-site; USD 85,000 - 110,000; Full time

Job summary

Denver Cold Family of Companies is seeking an IT & Systems Manager to oversee the technology function across its network of facilities. Reporting to the CFO, you will manage day-to-day IT support, administer core business systems, and coordinate technology initiatives.

You will drive efficiency through technology, lead projects from planning through implementation, and serve as the primary contact for vendors and software providers. Travel between facilities is required.

Qualifications

• 3+ years of IT, information systems, or related experience.
• Associate's or bachelor's degree in IT/IS/CS or equivalent experience preferred.
• Experience in logistics, warehousing, or transportation environments preferred.
• Experience supporting Windows environments, Microsoft 365, and end users.
• Strong troubleshooting, project management, organization, prioritization, communication, and customer service skills.
• Familiarity with APIs, EDI, SQL, scripting, Power Automate, Make, Zapier, or similar integration/automation technologies preferred.

Responsibilities

• Manage day-to-day IT support directly and via the managed IT provider.
• Deploy, configure, maintain, and troubleshoot company technology equipment.
• Support employee technology onboarding and offboarding.
• Lead technology and systems projects from planning through implementation.
• Serve as the primary internal point of contact for technology vendors and software providers.

Skills

IT operations

Project management

Customer service

Technical troubleshooting

Education

Associate's or Bachelor's in IT/IS/CS

Tools

Windows environments

Microsoft 365

APIs

EDI

SQL

Scripting

Power Automate

Make

Zapier

Job description

Denver Cold Storage, Inc. is a third-party logistics warehouse providing frozen, refrigerated, and ambient storage solutions along with nationwide temperature-controlled transportation through Denver Logistics, LLC.

We're a growing, family-owned company built on empowerment, family, growth, and service. We're looking for dependable team members who take pride in hard work and want opportunities to grow.

Position Summary

The IT & Systems Manager leads the technology function across the Denver Cold Family of Companies. Reporting directly to the CFO, the IT & Systems Manager will oversee day-to-day IT support, administer key business systems, coordinate technology vendors, lead software and systems projects, and identify practical ways to improve efficiency through technology.

Responsibilities

• Manage day-to-day IT support directly and through the managed IT provider when appropriate.
• Deploy, configure, maintain, and troubleshoot company technology equipment.
• Support employee technology onboarding and offboarding.
• Maintain technology documentation, equipment records, software licensing information, and IT standards.
• Travel between company facilities as needed.
• Support and administer company software platforms across warehousing, transportation, accounting, HR, and other business functions.
• Lead technology and systems projects from planning through implementation.
• Serve as the primary internal point of contact for technology vendors and software providers.

Qualifications & Experience

• 3+ years of experience in IT, Information Systems, Systems Administration, Business Systems, Technology Operations, or a related role.
• Associate's or bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field, or equivalent experience preferred.
• Experience in logistics, warehousing, transportation, or similar operational environments preferred.
• Experience supporting Windows environments, Microsoft 365, general business technology, and end users.
• Strong troubleshooting, project management, organization, prioritization, communication, and customer service skills.
• Familiarity with APIs, EDI, SQL, scripting, Power Automate, Make, Zapier, or similar integration and automation technologies preferred.