IT Systems Lead: Databases & End-User Support

City of San Antonio; San Antonio (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

City of San Antonio is seeking a Technical System Coordinator to oversee the design, development, and maintenance of specialized equipment, software, or databases. Under direction, you may supervise assigned staff.

The role involves coordinating end-user support, maintenance and troubleshooting of equipment and departmental databases, assisting in database design, identifying technical needs, and preparing written reports and presentations for project objectives and program plans.

Qualifications

• Knowledge of governmental procedures and policies.
• Knowledge of databases and data gathering methods.
• Skill in problem solving and critical thinking.
• Ability to communicate clearly and effectively.

Responsibilities

• Oversees end user support with complex specialized equipment and software.
• Coordinates the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
• Assists in designing, creating, and implementing departmental databases.
• Identifies departmental technical needs and requirements.
• Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
• Works with stakeholders to understand requirements and objectives in building project objectives and program plans.
• Assists in preparing written reports, summaries, and presentations on technical systems.
• Performs related duties and fulfills responsibilities as required.

Skills

Government procedures

Databases

Problem-solving

Communication

Education

Bachelor's Degree from an accredited college or university

Job description

City of San Antonio is seeking a Technical System Coordinator to oversee the design, development, and maintenance of specialized equipment, software, or databases. Under direction, you may supervise assigned staff.

The role involves coordinating end-user support, maintenance and troubleshooting of equipment and departmental databases, assisting in database design, identifying technical needs, and preparing written reports and presentations for project objectives and program plans.