Technical System Coordinator

City of San Antonio; San Antonio (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

City of San Antonio is seeking a Technical System Coordinator to oversee the design, development, and maintenance of specialized equipment, software, or databases. Under direction, you may supervise assigned staff.

The role involves coordinating end-user support, maintenance and troubleshooting of equipment and departmental databases, assisting in database design, identifying technical needs, and preparing written reports and presentations for project objectives and program plans.

Qualifications

• Knowledge of governmental procedures and policies.
• Knowledge of databases and data gathering methods.
• Skill in problem solving and critical thinking.
• Ability to communicate clearly and effectively.

Responsibilities

• Oversees end user support with complex specialized equipment and software.
• Coordinates the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
• Assists in designing, creating, and implementing departmental databases.
• Identifies departmental technical needs and requirements.
• Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
• Works with stakeholders to understand requirements and objectives in building project objectives and program plans.
• Assists in preparing written reports, summaries, and presentations on technical systems.
• Performs related duties and fulfills responsibilities as required.

Skills

Government procedures

Databases

Problem-solving

Communication

Education

Bachelor's Degree from an accredited college or university

Job description

Posting number: 2026-01256

Department: ITSD

Job classification: TECHNICAL SYSTEM COORDINATOR

Posting type: Open

Categories: Clerical & Data Entry, IT and Computers, Management, Project Management, Construction Trades

Summary

Under direction, oversees technical work related to activities in the design, development, and maintenance support for specialized equipment, software, or databases. May exercise supervision over assigned staff.

Work Location

515 S Frio St, San Antonio, TX 78207

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

Examples of duties

• Oversees end user support with complex specialized equipment and software.
• Coordinates the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
• Assists in designing, creating, and implementing departmental databases.
• Identifies departmental technical needs and requirements.
• Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
• Works with stakeholders to understand requirements and objectives in building project objectives and program plans.
• Assists in preparing written reports, summaries, and presentations on technical systems.
• Performs related duties and fulfills responsibilities as required.

Qualifications

• Bachelor's Degree from an accredited college or university.
• Three (3) years of increasingly responsible experience in database management, system support, or a relevant technical field; to include one (1) year of supervisory or lead experience.
• Valid Class 'C' Texas Driver's License.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
  

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Supplemental information

• Knowledge of governmental procedures and policies.
• Knowledge of computer software and hardware applications.
• Knowledge of databases and data gathering methods.
• Skill in problem-solving and critical thinking.
• Ability to analyze and recommend solutions to management.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to provide technical assistance and training to users.
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.