IT Systems & Infrastructure Specialist – Help Desk

Intrinsic Development; Lee's Summit (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A real estate development company is seeking an IT Systems Support Specialist to provide technical support and assist with infrastructure projects across their developments. The ideal candidate will have 3–5 years of IT support experience, strong troubleshooting skills, and proficiency with Windows and Microsoft 365. This role is located in Lee's Summit, Missouri, and offers a competitive salary range of $50,000-$70,000.

Qualifications

• 3–5 years of experience in IT support, preferably in a Level 2 or Systems Technician role.
• Proficiency with camera/security systems and access control platforms preferred.
• Basic understanding of cybersecurity best practices.

Responsibilities

• Provide Tier 2 technical support for desktops, laptops, and software applications.
• Assist with planning, installation, and troubleshooting of IT infrastructure.
• Document IT procedures, system configurations, and troubleshooting steps.

Skills

Windows operating systems

Microsoft 365

Basic networking

Strong troubleshooting skills

Excellent communication skills

Experience with VoIP systems

Job description

A real estate development company is seeking an IT Systems Support Specialist to provide technical support and assist with infrastructure projects across their developments. The ideal candidate will have 3–5 years of IT support experience, strong troubleshooting skills, and proficiency with Windows and Microsoft 365. This role is located in Lee's Summit, Missouri, and offers a competitive salary range of $50,000-$70,000.