IT Systems & Infrastructure Analyst (Entry–Mid)

Pennington Biomedical Research Center; Baton Rouge, Northern (LA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Pennington Biomedical Research Center, a world-renowned academic institute of Louisiana State University, seeks an ISG Analyst 1, 2, or 3 in Computing Services to join a small IT team.

This role focuses on configuring and maintaining server OS, network hardware, virtualization, storage, and backup ecosystems, while providing tier-2 support and collaborating with stakeholders in a fast-paced research environment on a Baton Rouge campus.

Qualifications

• Bachelor's degree in Computer Science or related field.

Responsibilities

• Configure and maintain server operating systems (primarily MS Windows Server) and related applications and services.
• Configure, install, and maintain server and network hardware, included related power and cabling infrastructure.
• Monitor device and network service availability and performance; analyze logs, diagnose and resolve outages and impairments.
• Configure and manage virtualization environment and enterprise network storage.
• Administrative responsibility for enterprise tape backup environment.
• Perform backups, regularly test restore operations, rotate tapes, and maintain backup targets. Assist in backup-related hardware and software installation and upgrades.
• Assist with hardware and software procurement. Recommend, evaluate, and help to develop specifications and solutions.
• Function as tier 2 support escalation path for cases referred and managed by Help Desk.

Skills

Windows ecosystem proficiency

System design

Database management

Enterprise software

Communication skills

Agile methodologies familiarity

Education

Bachelor's degree in Computer Science or related field

Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, Business Administration, or a related field

Tools

Windows Server

Active Directory

DNS

DHCP

IIS

SCCM

WSUS

RDS

Networking hardware

Commvault Simpana

Office 365 administration

Cisco switches

Juniper routers

Job description

Pennington Biomedical Research Center, a world-renowned academic institute of Louisiana State University, seeks an ISG Analyst 1, 2, or 3 in Computing Services to join a small IT team.

This role focuses on configuring and maintaining server OS, network hardware, virtualization, storage, and backup ecosystems, while providing tier-2 support and collaborating with stakeholders in a fast-paced research environment on a Baton Rouge campus.