IT Systems Generalist - Multi-Platform Support & Diagnostics

Baptist Memorial Health Care; Jackson (MS); On-site; USD 42,000 - 65,000; Full time

Job summary

Baptist Memorial Health Care in Mississippi seeks an IT support professional to handle multiple applications, systems, network and telecommunication activities across the organization. The role focuses on resolving technical problems and researching technology to improve information systems.

Responsibilities include assisting system users, maintaining hospital IT knowledge, diagnosing issues, and contributing to support documentation while completing assigned goals.

Qualifications

• Minimum: >1 year experience or educational equivalent of Bachelor's degree.
• Preferred: >2 years experience or educational equivalent of Bachelor's degree.
• Knowledge of hospital information systems, software, networks and telecommunications is beneficial.

Responsibilities

• Provides technical assistance to computer system users.
• Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied.
• Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies.
• Uses advanced tools, knowledge and experience to analyze, diagnose and resolve problems.
• Contributes to evaluation and maintenance of existing support documentation.
• Completes assigned goals.

Education

Bachelor's degree

Job description

Baptist Memorial Health Care in Mississippi seeks an IT support professional to handle multiple applications, systems, network and telecommunication activities across the organization. The role focuses on resolving technical problems and researching technology to improve information systems.

Responsibilities include assisting system users, maintaining hospital IT knowledge, diagnosing issues, and contributing to support documentation while completing assigned goals.