IT Systems Engineer - ServiceNow & Cloud On-Site

VetJobs; Chantilly (VA); On-site; USD 100,000 - 130,000; Full time

Job summary

CACI International Inc in Chantilly, VA is seeking an IT Systems Engineer (SE) with TS/SCI clearance to design and implement ServiceNow architectures, install and configure cloud resources, and document systems and procedures.

You will collaborate with cross-functional teams, manage requirements, perform system upgrades and patching, and produce installation guides while maintaining security and compliance.

Qualifications

• Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter.
• Strong documentation and verbal communication skills to convey focused messages to stakeholders, customers, domain experts, program managers and teammates encompassing architecture, high-level and detail system designs.
• Experience in deploying, configuring and maintaining enterprise level IT systems such as ServiceNow.
• Experience deploying cloud-based enterprise level applications such as in AWS and Azure.
• Experience with Linux administration and deployed Linux based systems
• Experience with system upgrades, patching and regular IT system maintenance
• Problem solving skills and ability to work under pressure. Ability to prioritize and manage work to critical project timelines in a fast-paced environment
• Coordinate with deployment team for approved release packages and break-fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures
• Develop installation instructions and supporting documentation to affect system design deployments
• Work with a team to provide technical input in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution
• Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues

Responsibilities

• Design and develop ServiceNow system architecture, including hardware and software components, to meet functional requirements.
• Collaborate with cross-functional teams to gather, analyze, and manage system requirements, ensuring alignment with business objectives.
• Document system requirements, configurations, procedures, and best practices.
• Install, configure, and deploy server resources provided by third-party cloud services and software updates.
• Create technical documentation for system configurations and maintaining system-related reports.
• Prepare and document standard operating procedures and protocols for all designed and developed that ensures detailed project documentation.
• Document all system configuration changes in accordance with Information Systems Security best practices.
• Coordinate with deployment team for approved release packages and break-fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures
• Develop installation instructions and supporting documentation to affect system design deployments
• Work with a team to provide technical input in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution
• Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues

Skills

ServiceNow

AWS & Azure

Linux Administration

IT System Maintenance

Communication Skills

Documentation

Patch Management

Release Coordination

Education

High School/GED

Bachelors

Tools

ServiceNow

AWS

Azure

Linux

Job description

CACI International Inc in Chantilly, VA is seeking an IT Systems Engineer (SE) with TS/SCI clearance to design and implement ServiceNow architectures, install and configure cloud resources, and document systems and procedures.

You will collaborate with cross-functional teams, manage requirements, perform system upgrades and patching, and produce installation guides while maintaining security and compliance.