IT Systems Engineer, Client Platform Engineer, macOS

EngineersOfAI; Town of Boston, Northern (NY, KY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Anthropic seeks an experienced Endpoint Platform Engineer to own the device fleet as a platform. You’ll manage the MDM infrastructure, configuration as code, and patching pipelines for thousands of devices across macOS and Linux.

You’ll collaborate with Security and infrastructure teams to enable secure access decisions, automations, and telemetry-driven policy. This role emphasizes autonomy and proactive risk mitigation.

Qualifications

• 8+ years building secure IT systems in complex environments.
• Managed endpoint fleets of thousands of macOS devices through a modern MDM.
• Endpoint configuration as code that is version controlled and peer reviewed.
• Deep knowledge of macOS internals such as launchd, configuration profiles, TCC, and system extensions.
• Proficient in scripting with Python and shell.
• Ability to write design docs and runbooks for operations teams.

Responsibilities

• Own endpoint configuration as code and roll out MDM policies across macOS and mobile with canary stages.
• Operate the MDM platform itself as a production service with IaC, observability, upgrades, and incident response.
• Build patch management automation with rapid enforcement timelines while preserving user experience.
• Design zero-touch provisioning to turn a sealed box into a productive machine on day one.
• Support Linux machines alongside the Mac fleet.
• Turn fleet telemetry into policy, dashboards, and early drift warnings.
• Collaborate with Corporate Security on endpoint hardening and compliance controls.
• Take shifts on the rotation for incoming requests and serve as escalation for endpoint issues.

Skills

Python

Shell scripting

MDM

Endpoint security

macOS internals

Tools

Munki

osquery

AutoPkg

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint.

You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted.

We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance.

Responsibilities

• Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in
• Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
• Build patch management automation with rapid enforcement timelines while maintaining good user experience
• Design zero touch provisioning that turns a sealed box into a productive machine on day one
• Support a small number of Linux machines alongside the Mac fleet
• Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
• Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can't resolve

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments, including leading projects across multiple teams
• Have managed endpoint fleets of thousands of macOS devices through a modern MDM
• Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles
• Go deep on macOS internals such as launchd, configuration profiles, TCC, and system extensions
• Write Python and shell scripts
• Write design docs and runbooks so teammates can review and support what you build

Strong candidates may also have

• Have operated an MDM or device management platform as a service, not only consumed one as SaaS
• Have worked with open source endpoint and device management tooling (Munki, osquery, AutoPkg)
• Have built automated, progressive rollout systems with promotion gated on telemetry
• Have experience running infrastructure as code in a public cloud
• Have working knowledge of Linux administration (packaging, systems, config management)
• Have used LLMs to automate ops work

Deadline to apply: None. Applications will be received on a rolling basis.

The annual compensation range for this role is listed below.

&