IT Systems Engineer, Client Platform Engineer, macOS

Anthropic; San Francisco (CA); Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

Anthropic is hiring for an Endpoint Platform Engineer to own and operate the device fleet platform end-to-end. You will manage MDM configurations, patch pipelines, and telemetry-driven policies across macOS, Linux, and mobile devices.

You will collaborate with Security and Infrastructure teams to harden endpoints and ensure compliance while enabling developers to work efficiently. Strong scripting and IaC experience are essential.

Formación

• 8+ years building secure IT systems in complex environments.
• Experience managing endpoint fleets of thousands of macOS devices with a modern MDM.
• Configuring endpoint systems as code with version control and peer review.
• Proficiency in Python and shell scripting.

Responsabilidades

• Own endpoint configuration as code: author, review, test, and roll out policies across macOS and mobile with canary stages and rollback.
• Operate the MDM platform as a production service, including IaC, observability, upgrades, and incident response.
• Build patch management automation with rapid enforcement while maintaining user experience.
• Design zero-touch provisioning to turn a sealed box into a productive machine on day one.
• Support Linux machines alongside the Mac fleet.
• Turn fleet telemetry into policy, dashboards, and drift warnings; use Claude to automate ops.
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls.
• Take shifts on rotation for incoming requests and escalations.

Conocimientos

Python

Shell scripting

IT security

Leadership

Herramientas

MDM

Descripción del empleo

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

The Endpoint team (Client Platform Engineering) treats Anthropic's device fleet as a platform we build and run. We run our own MDM as a production service and manage every piece of device configuration as code. Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet. The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint. You'll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device. You'll also build automation that cuts down on manual operational work. You'll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don't get in the way of their work. Your work will let us base access decisions on whether a device can be trusted. We value people who double check a compliance report before they believe it. The team is deliberately lean and runs with high autonomy. You'll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee's work runs on. You'll also help us meet the security standards our Responsible Scaling Policy requires as models advance.

Responsibilities

• Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in
• Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
• Build patch management automation with rapid enforcement timelines while maintaining good user experience
• Design zero touch provisioning that turns a sealed box into a productive machine on day one
• Support a small number of Linux machines alongside the Mac fleet
• Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
• Take shifts on the team's rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can't resolve

You may be a good fit if you

• Have 8+ years building secure IT systems in complex environments, including leading projects across multiple teams
• Have managed endpoint fleets of thousands of macOS devices through a modern MDM
• Treat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consoles
• Go deep on macOS internals such as launchd, configuration profiles, TCC, and system extensions
• Write Python and shell scripts
• Write design docs and runbooks so teammates can review and support what you build

Strong