IT Systems Eng Intern — AI & ITIL (Part-Time)

Bosch Group; Roseville (CA); On-site; USD 33,000 - 37,000; Part time

Job summary

Bosch Group in Roseville, CA seeks a motivated IT Systems Engineering Intern to support the IT department at the semiconductor plant. The role focuses on designing and maintaining workflows, improving process documentation, and exploring AI-driven solutions.

You will work with the Director of IT and team to implement ITIL improvements, map processes, and develop dashboards. On-site, part-time (19 hours/week) with eligibility for US work authorization and a GPA of 3.0 or higher.

Qualifications

• Pursuing Bachelor's degree in IT or CS.
• GPA >= 3.0.
• Strong research and analytical skills.
• Excellent written and verbal communication.

Responsibilities

• Design, develop, and maintain workflows using SAP Signavio.
• Design, update, and maintain information and documentation within Docupedias.
• Design and implement AI solutions using Microsoft Copilot or n8n to enhance IT support processes.
• Assist in documenting and mapping existing IT processes against ITIL frameworks (Incident/Problem/Change/Request Fulfillment).
• Develop and refine process documentation and work instructions.
• Identify opportunities for automation and improved efficiency within ITIL processes.
• Contribute to rollout of new or updated ITIL processes.
• Develop dashboards and reports to visualize key metrics and trends.

Skills

ITIL knowledge

Analytical skills

Communication skills

Self-starter

Interpersonal skills

Education

Bachelor's degree in IT or CS

Tools

SAP Signavio

Microsoft Copilot

n8n

Job description

Bosch Group in Roseville, CA seeks a motivated IT Systems Engineering Intern to support the IT department at the semiconductor plant. The role focuses on designing and maintaining workflows, improving process documentation, and exploring AI-driven solutions.

You will work with the Director of IT and team to implement ITIL improvements, map processes, and develop dashboards. On-site, part-time (19 hours/week) with eligibility for US work authorization and a GPA of 3.0 or higher.