IT Systems & Asset Support Specialist

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Johns Hopkins Medicine seeks an entry-level IT support professional to handle routine tasks such as setting up PCs, installing hardware and software, and supporting end-users. The role includes testing system changes, deploying updates, and managing the device inventory.

The ideal candidate has a Bachelor's degree in information technology or related field and up to 2 years of relevant experience, with strong communication and attention to detail.

Qualifications

• Bachelor's Degree in information technology or a related field is required.
• Substitution rules: education/experience may substitute for one another as described.
• Less than 2 years IT asset management experience required.
• Strong written and verbal communication with confidentiality, tact, and diplomacy.
• Ability to work with limited supervision on routine tasks.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Ability to work in diverse teams and prioritize multiple tasks.

Responsibilities

• Handle routine IT support tasks such as setting up PCs and installing hardware and software.
• Support end-users and test system changes; deploy updates.
• Manage the device inventory and ensure data integrity.
• Collaborate with colleagues to provide patient-centered care and maintain confidentiality.

Skills

IT support

Communication

Attention to detail

Confidentiality

Team collaboration

Independent work

Microsoft Office

Education

Bachelor's degree in information technology or related field

Job description

Johns Hopkins Medicine seeks an entry-level IT support professional to handle routine tasks such as setting up PCs, installing hardware and software, and supporting end-users. The role includes testing system changes, deploying updates, and managing the device inventory.

The ideal candidate has a Bachelor's degree in information technology or related field and up to 2 years of relevant experience, with strong communication and attention to detail.