IT Systems Analyst I - Epic Willow Inpatient

CoxHealth; Springfield (MO); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

Employer-matched retirement

Job summary

CoxHealth is seeking an IT Systems Analyst to design, test, implement, and troubleshoot IT applications, ensuring availability and reliability for clinical systems. You will monitor system performance, identify issues, and provide end-user support across clinical workflows.

The role emphasizes collaboration with IT teams, knowledge of healthcare operations, and a willingness to learn in a fast-paced healthcare environment.

Qualifications

• 2 years of experience in healthcare clinical workflows or IT support.
• Experience with nursing, provider or ancillary department technologies.
• Associate degree in CS/IS/Healthcare Admin or equivalent experience.

Responsibilities

• Design, test, implement and troubleshoot IT applications.
• Monitor performance and resolve technical issues.
• Provide end-user technical support for clinical systems.
• Collaborate with other IT teams on complex problems.

Skills

Healthcare workflows

IT systems knowledge

Analytical skills

Communication

Teamwork

Adaptability

Education

Associate degree in Computer Science

Associate degree in Information Systems

Associate degree in Healthcare Administration

Equivalent experience

Job description

Facility:West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:1703 IT Epic ImplementationScheduled Weekly Hours:40Hours:8:00 AM – 5:00 PMWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.Education: Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience. Experience: Required: 2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field. Skills: • Basic understanding of healthcare operations and clinical workflows • Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains. • Basic analytical and problem-solving skills; attention to detail. • Good communication and interpersonal skills. • Ability to work as part of a team. • Willingness to learn and adapt to the healthcare environment. Licensure/Certification/Registration: N/A