IT Systems Analyst - Epic Cupid

CoxHealth; Town of Springfield (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with employer match

Job summary

CoxHealth is seeking an IT Systems Analyst to design, test, implement, and troubleshoot clinical IT applications. The role ensures availability and reliability of clinical systems and provides end-user support across IT teams.

The ideal candidate has 4+ years in healthcare IT workflows or IT support, with experience in nursing or provider technologies, and an associate degree or equivalent experience. This is a day-shift, on-site role at West Campus in Springfield, MO.

Qualifications

• 4 years of experience in healthcare clinical workflows or IT support.
• Experience with nursing, provider, or ancillary department technologies.
• Preferred: associate degree or equivalent experience in relevant fields.

Responsibilities

• Designs, tests, implements, and troubleshoots IT applications.
• Monitors system performance and resolves technical issues.
• Ensures availability, stability, and reliability of clinical systems.
• Provides technical support to end-users.
• Collaborates with other IT teams to resolve complex problems.

Skills

IT systems knowledge

Strong communication

Independent worker

Team player

Documentation skills

Clinical workflows

Problem-solving

Education

Associate degree in Computer Science

Information Systems

Healthcare Administration

Tools

Epic Systems

Job description

Facility:

West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:

1703 IT Epic Implementation

Scheduled Weekly Hours:

40

Hours:

8:00 AM – 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation’sTop Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.

Education:

Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.

Experience:

Required: 4years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.

Skills:

• Strong knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
• Excellent communication and interpersonal skills with department resources.
• Ability to work independently and as part of a team
• Strong understanding of operational workflows.
• Strong documentation skills.
• Ability to lead small to medium size initiatives related to clinical systems improvements

Licensure/Certification/Registration:

N/A