IT Systems Analyst - Network Engineer

CoxHealth; Springfield (MO); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Job summary

CoxHealth is seeking an IT Systems Analyst to design, test, implement, and troubleshoot IT applications ensuring reliable clinical systems for its Springfield operations.

You will monitor performance, resolve tech issues, support end users, and collaborate with IT teams. Strong healthcare IT experience, communication, and documentation are essential, with a focus on clinics and hospital workflows.

Qualifications

• Experience with healthcare clinical workflows or IT support in a clinical setting.
• Excellent communication and interpersonal skills.
• Ability to lead small to mid-size IT initiatives related to clinical systems.

Responsibilities

• Design, test, implement and troubleshoot IT applications to ensure availability and reliability of clinical systems.
• Monitor system performance and resolve technical issues affecting clinical workflows.
• Provide technical end-user support and collaborate with IT teams to resolve complex problems.
• Document procedures and configurations; contribute to knowledge base.

Skills

IT systems knowledge

Clinical workflows

Communication

Documentation

Team collaboration

Independent work

Operational workflows

Provider/nursing technology

Education

Associate degree in Computer Science / Information Systems / Healthcare Administration

Job description

Facility:Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:1707 IT NetworkScheduled Weekly Hours:40Hours:8:00 AM - 5:00 PM + On CallWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.Education:Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.Experience:Required: 4 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.Skills:Strong knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.Excellent communication and interpersonal skills with department resources.Ability to work independently and as part of a teamStrong understanding of operational workflows.Strong documentation skills.Ability to lead small to medium size initiatives related to clinical systems improvementsHands on Skills:Configuring Devices: Routers, switches, firewalls, load balancers, and wireless controllers.Troubleshooting Tools: Ping, traceroute, Wireshark, NetFlow, SNMP monitoring.Cabling & Hardware: Fiber, copper, transceivers, patch panels, rack/stack.Must be able to carry 10-15 pounds of equipment and lift into a rack.Networking Fundamentals:Understanding TCP/IP, OSI model, subnetting, VLANs, routing vs. switching, DNS, DHCP, NAT.Protocols & Services: HTTP/S, FTP, SMTP, SNMP, VPNs, VoIP, multicast.LAN/WAN Technologies: Ethernet, wireless standards (802.11), MPLS, SD-WAN.Routing & Switching: Static and dynamic routing (OSPF, BGP), STP, port channels, trunking.Cisco, Aruba, VMWareCertifications strongly preferred: CCNP, CCIE, etc.Licensure/Certification/Registration:N/A