IT Systems Administrator: Network & End-User Support

Munro Footwear Group; Helena (MT); Hybrid; USD 67,280 - 75,280; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Telework eligibility

Job summary

Department of Environmental Quality in Helena, MT is seeking an IT Systems Administrator to manage agency IT systems and end-user computing environments. This full-time role requires in-office attendance with telework limited to one day per week.

Responsibilities include help desk support, desktop/server/mobile device management, and coordination with vendors. Two years of Windows PC support experience and an associate degree are required.

Qualifications

• Associate degree or equivalent job-related college coursework or vocational training is required.
• Two years of experience providing PC support in a Windows environment.

Responsibilities

• Assist users with issues related to laptops, mobile devices, servers and other technology.
• Document technical issues, user requests, and resolutions.
• Install, image, update, maintain, and decommission desktop, server, and mobile hardware and software.
• Install and support copier, printer, and scanner hardware and associated drivers.
• Coordinate with vendors to resolve hardware and software issues.
• Configure hardware and software in alignment with State, DEQ, and vendor requirements.
• Configure, maintain, and troubleshoot Microsoft Group Policy and related IT systems.
• Provision, manage, and troubleshoot mobile devices.
• Provide technical support to non-technical users.
• Perform other duties as assigned.

Skills

Customer service

Learning agility

Teamwork

Hardware knowledge

Active Directory

Windows OS

Microsoft Office

Education

Associate degree or equivalent

Tools

Tanium

PowerShell

Microsoft Server

Security software

Job description

Department of Environmental Quality in Helena, MT is seeking an IT Systems Administrator to manage agency IT systems and end-user computing environments. This full-time role requires in-office attendance with telework limited to one day per week.

Responsibilities include help desk support, desktop/server/mobile device management, and coordination with vendors. Two years of Windows PC support experience and an associate degree are required.