IT Systems Administrator - Manufacturing & ERP

IDEX; Saint Albans Town (VT); On-site; USD 78,200 - 117,200; Full time

Job summary

IDEX is seeking a Systems Administrator to ensure a smooth end-user technology experience across local and remote sites, supporting ERP, backup, patch management, and manufacturing IT systems critical to daily operations.

You will provide top-tier technical support and documentation, participate in security compliance, lead IT projects, and collaborate with security, finance, and operations to maintain a robust, high-functioning environment.

Qualifications

• College degree in computer science or related area or related certifications.
• Experience with scripting and automation tools.
• Three years of corporate experience in a similar position. IT certifications are desired (but not required).

Responsibilities

• Provide top-tier technical support and customer service for end-user IT needs (local and remote).
• Assist with monitoring server health, backup and disaster recovery planning, workstation and server patching, security policy enforcement.
• Lead IT projects while responding to user support requests and escalate as needed.
• Create and maintain internal and client-facing documentation on IT systems and processes.
• Responsible for installation and maintenance of IT assets; ERP system administration and direct finance support for inventory and cost roll.
• Perform software patching in coordination with corporate resources; participate in training and security compliance.

Skills

Technical writing

Customer service

Documentation

Ticket management

Collaboration

Communication

Education

Bachelor's degree in computer science or related area

Tools

Hyper-V

Windows OS

Office

VPN

CAD Applications

ERP systems (JDE)

Job description

IDEX is seeking a Systems Administrator to ensure a smooth end-user technology experience across local and remote sites, supporting ERP, backup, patch management, and manufacturing IT systems critical to daily operations.

You will provide top-tier technical support and documentation, participate in security compliance, lead IT projects, and collaborate with security, finance, and operations to maintain a robust, high-functioning environment.