IT Systems Administrator II — 24/7 Windows Server Support

Progress Rail, A Caterpillar Company; La Grange (IL); On-site; USD 51,000 - 95,000; Full time

Benefits offered by this job

401(k) plan

Medical/Dental/Vision Insurance

Paid Vacation

Paid Holidays

PTO

Education Assistance

Employee Recognition

Job summary

Progress Rail in La Grange, IL is seeking a Windows Server IT specialist to provide 24/7 administration and support, including tracking, troubleshooting, provisioning, OS updates, repairs and maintenance.

This role delivers customer ticket support for server maintenance, upgrades and patches, remote configuration, and enterprise application administration, and it engages users to capture requirements and resolve issues.

Qualifications

• 3+ years of IT experience in a web application environment.
• 3+ years of experience and proficiency in app development and additional IT experience.
• Experience developing and providing solutions to automate business process workflows in K2/Power apps using designers (K2 designer, Power apps) / development tools (CSS, AJAX, ASP.net, C+, Visual Studio, JQuery, Java, XML, HTML).
• Development experience in K2 applications (Version 5.0 and above) or Microsoft Power apps
• Development experience in MS SQL Server (SQL queries and stored procedures).

Responsibilities

• Provide technical support to assigned technical systems, including installation, tracking, maintenance, troubleshooting and updating.
• Provides customer ticket support to assigned systems (e.g., security systems; server maintenance, upgrades and patches; remote configuration, Uptime Connect; Enterprise Application Administration).
• Engages and interacts with system users to identify requirements and develop documents for the reporting needs of the business; engages with system users to troubleshoot and resolve issues.
• Diagnoses, documents and resolves system issues.
• Documents processes, development plans and requirements.
• Provides application support, including bug fixes, errors, failures and miscellaneous fixes.

Skills

IT experience

Web app env

Customer ticket support

Education

Bachelor’s degree in IT

Tools

K2

Power Apps

MS SQL Server

CSS

ASP.NET

JQuery

HTML

Job description

Progress Rail in La Grange, IL is seeking a Windows Server IT specialist to provide 24/7 administration and support, including tracking, troubleshooting, provisioning, OS updates, repairs and maintenance.

This role delivers customer ticket support for server maintenance, upgrades and patches, remote configuration, and enterprise application administration, and it engages users to capture requirements and resolve issues.